Android sketchbook is crashing when using the Predictive Stroke

[Anonymous]

Hi,

Android sketchbook has been working for a long time on my tablet, but from the last update it is crashing every time I select the predictive stroke.

I've been looking around the forum but I've could not find anything related.

My tablet is a Chuwi Hi10 Pro.

Thanks in advance!

[david.lau]

We don't support that device.  Can you try the desktop Windows version?  I noticed that it can run Android and a 32 bit version of Windows.  NOTE:  We stopped supporting 32 bit awhile ago but you can try it from my download link here:

32 bit (OLDER version of SketchBook)

https://myshare.autodesk.com/:u:/g/personal/david_lau_autodesk_com/ERVxJdbDCRxCluGGpIZVxKQBbJtLOunLr...

64 bit  (latest version)

www.sketchbook.com/thankyou

https://help.autodesk.com/view/SKETPRO/ENU/?guid=SKETPRO_Help_sb_basics_tools_can_use_sketchbook_htm...

[david.lau]

We have tested Samsung devices noted here:

https://help.autodesk.com/view/SKETPRO/ENU/?guid=SKETPRO_Help_sb_basics_tools_can_use_sketchbook_htm...

You can also try to reset SketchBook on Android by doing this...

Settings > Apps > Autodesk SketchBook > Storage > Clear data & Clear cache

[Anonymous]

It's not working.

Restored android and clean install and it crashes.

Also, I've tried from 4.1.4 version until 5.2.2.

It used to work, but it's failing now.

Hardware is fine as there is no other applications crashing.

Thanks