windows 7 don't detect hard lock

windows 7 don't detect hard lock

Anonymous
Not applicable
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Message 1 of 6

windows 7 don't detect hard lock

Anonymous
Not applicable

I guess we have to download new driver for windows7 but I don't know where.

Could you please share me for download link?

but if it s not a solution, please advise me for other solution.

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562 Views
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Message 2 of 6

Rafal.Gaweda
Autodesk Support
Autodesk Support

ARSA does not need any hardlock



Rafal Gaweda
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Message 3 of 6

Anonymous
Not applicable

Thank you for information.

My customer told me they took Robot software since Millinium version.

They might be engaged with hardlock for long time, possible?

 

 

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Message 4 of 6

Artur.Kosakowski
Autodesk Support
Autodesk Support

HASP keys used to be the protection for older versions of Robot manufactured by Robobat company prior to its acquisition by Autodesk.

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.

 

 



Artur Kosakowski
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Message 5 of 6

Anonymous
Not applicable

Finally, Robot ever been engaged by Hasp Key, so how to fix this problem?

if windows 7 cannot detect Hasp Key.

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Message 6 of 6

Artur.Kosakowski
Autodesk Support
Autodesk Support
Accepted solution

HASP keys used by the older versions of Robot were manufactured by Aladdin which was then bought by SafeNet (http://en.wikipedia.org/wiki/Aladdin_Knowledge_Systems). Please go to http://www.safenet-inc.com/ and try to find the version of the driver that is suitable for the configuration of the user's computer.

 

Please mind that Robot v.21 (and older) are no longer officially supported by Autodesk. I would strongly recommend to upgrade the user to the latest version of Robot.

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.



Artur Kosakowski
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