Problems with graphics/screen

[Anonymous]

Hi,

I have a problem with the screen/graphics. My model is ok(it's visibel) when I don't do anything. If I hold the pointer over my model I can hardly see my beams/columns. If I choose to draw a bar, the same happens. See the attached picture. 

Could it be the screen settings on my computer or is it something with Robot? I've tried some troubleshooting without any luck.

Tore

[Romanich]

Hi @Anonymous ,

Please check this topic:

https://forums.autodesk.com/t5/robot-structural-analysis-forum/disappearing-inactive-bars-and-panels/m-p/8113111

[Anonymous]

Hi,

Thank you for your answer,

I forgot to mention that it also happens if I open a new file or another project. Something is clearly wrong, because when I open Robot the workspace is black, but it changes to normal when i start to work in it. But the elements are in "hidden" lines, see the attached pictures. And the pointer behaves weird to(skjermbilde3)

[Romanich]

Try to do the following:

 - close Robot

 - rename  this folder c:\Users\YOUR USER NAME\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis Professional 2020\CfgUsr   (e.g. CfgUsrOLD)

 - start Robot and check

[Anonymous]

I tried that but it didn't change. I uninstalled 2019 and 2020-version, and installed the 2020 again, but it's still the same problem. Now there is two folders; one  "CfgUsr" and one "CfgUsrOLD". I don't know why it's two suddenly...

I'm a bit frustrated now...

[Romanich]

CfgUsrOLD can be deleted manually

[Anonymous]

Ok. Now I have uninstalled and installed 2020-version 3 times, and still have the same problem so I wonder if it's something with the settings on my computer. I appreciate your answers, thank you.

I guess the default parameters regarding visibility etc is ok when the program is installed.