output Robot

output Robot

Anonymous
Not applicable
782 Views
6 Replies
Message 1 of 7

output Robot

Anonymous
Not applicable

Hi

I wonder if you could solve my problem; I used to have version 2014 with no problem at all ; when I updated to 2016 ; I have a few issues;

first in this version when you go to adds-Ins  there is no spread sheets  as per 2014version;

 

secondly I designed a reinforced beam with no errors but when I tried to see printout of the beam note it give only half of the output result as show in the screen shoot; I tried to scroll down but that the limit. ???? how can I get the full calculation.

 

Regards

0 Likes
Accepted solutions (1)
783 Views
6 Replies
Replies (6)
Message 2 of 7

Pawel.Pulak
Autodesk Support
Autodesk Support
Accepted solution

Hello,

updating this forum post with the information which was already provided to Saddek via the support case.

 

"Robot Spreadsheet Calculator 2016" is available in Product Enhancements in Autodesk Account. See the screen capture below:

Robot Spreadsheet Calculator 2016.png

 

Design combinations for RC beams can be seen in Beam - Diagrams providing "Display diagrams for all combinations" is active in Calculation Options > Advanced.

 

---------------------------------------------
If this post answers your question please click the "ACCEPT AS SOLUTION" button (the button visible when logged to the forum). It will help everyone to find answer more quickly!

 

Regards,


Pawel Pulak
Technical Account Specialist
0 Likes
Message 3 of 7

legar
Advocate
Advocate

Hi Paweł,

 

It is a very strange situation - I'vechecked my Autodesk Account few times, but the latest Robot Spreadsheet Calculator version is 2015.

 

Why some subscribers can download Autodesk Robot Spreadsheet Calculator 2016 (what about 2017) and some can only download version 2015!?

 

Jerzy

0 Likes
Message 4 of 7

Artur.Kosakowski
Autodesk Support
Autodesk Support

Please create a support case (see this link) for your Account Management as it seems to be wrongly configured. The 2016 was the last released version.

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.

 

 



Artur Kosakowski
0 Likes
Message 5 of 7

legar
Advocate
Advocate

Thanks Artur for Your reply, but I have no idea what else is missed (if any) in my Autodesk Account!

See picture below:

Autodesk.Account enhancements.png

As You can see... the latest enhancement is completely useless for me, Russian related enhancement for... something!?

Maybe there should be more enhancements paid in subscription plan!

 

Jerzy

0 Likes
Message 6 of 7

Artur.Kosakowski
Autodesk Support
Autodesk Support

I'm sorry  but personally I will not be able to adjust these settings. You will need to discuss this with the right Autodesk Team which you can contact in the way I described in my previous reply. Please let me know if you have any issue with creating your support request. 

 

The Extension you indicated is for AutoCAD.



Artur Kosakowski
0 Likes
Message 7 of 7

legar
Advocate
Advocate

Artur,

 

My latest support request was half a year ago... and was related to Revit Structural Connection enhancement not available on my Autodesk Account.

This simple case took 2 months to be solved!

 

As I understand that You are not able to adjust these settings, but You can help me with the information what other enhancements are missed (if any).

 

I'm afraid that this problem will be solved again in two months and it will probably solve only this one problem - but maybe there should be more enhancements available for me!?

 

Jerzy

0 Likes