online help does not working

online help does not working

Anonymous
Not applicable
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Message 1 of 5

online help does not working

Anonymous
Not applicable

online help does not working in Robor 2017 when pressing help buttom. Empty web browser appears.  Any ideas?

Thank you.

 

Frank

 

Screen Capture.JPG

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Accepted solutions (2)
625 Views
4 Replies
Replies (4)
Message 2 of 5

Artur.Kosakowski
Autodesk Support
Autodesk Support
Accepted solution

Try to change the address to:

 

http://help.autodesk.com/view/RSAPRO/2017/ENU/

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.

 

 



Artur Kosakowski
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Message 3 of 5

Anonymous
Not applicable
Thanks, It works now. But true is, that it is not user friendly, as I have to do every time I click on Help button. There were not issues like this in previous Robot versions.
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Message 4 of 5

Artur.Kosakowski
Autodesk Support
Autodesk Support
Accepted solution

The default address the Help command in RSA 2017 redirects you is wrong and this needs to be corrected. I have already notified the right team after reading your post.

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you. 



Artur Kosakowski
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Message 5 of 5

Artur.Kosakowski
Autodesk Support
Autodesk Support

Should be OK now.

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.



Artur Kosakowski
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