Error settings

Error settings

VillHamp
Enthusiast Enthusiast
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Message 1 of 17

Error settings

VillHamp
Enthusiast
Enthusiast

Hello,

 

I have a problem with the icon of "typical reinforcment" in 2d fotting.

 

It says its a error, an unknown error. i will add a screen shot.

 

I tried to delete, detete all folders  and reinstall. what can it be?

 

Best regards,

 

// Vilhelm

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1,192 Views
16 Replies
Replies (16)
Message 2 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @VillHamp 

I see that you are using Robot 2022. Have you installed Revit 2022 service pack 1 (HF1)?



Krzysztof Wasik
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Message 3 of 17

VillHamp
Enthusiast
Enthusiast

Hi, thanks for your answer. I have 2022.0.1, and I cant find any newer update. The Robot file however were started directly in Robot.

 

The error is about not be able to set standard values om concrete and reinforcement in the 2d module.

 

Best regards,

 

Vilhelm

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Message 4 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

HI @VillHamp 

I understand that you have Revit 2022 HF 1 installed. Problem with Robot might be related to installed HF1 for Revit.

Could you please check if in Robot 2022 Add-Ins menu you have the following options.

c1.PNG

If only two positions are available please refer to this Robot Forum thread (message 5).



Krzysztof Wasik
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Message 5 of 17

VillHamp
Enthusiast
Enthusiast

Hello again=), I uninstalled both and reinstalled both, now I have I later revision of revit and it dont work.

 

I reinstalled revit from download manager, and the file is from april realese date, can i find update of its own, from the WI-mapp folder under c:-Autodesk? Where can I find the not updated revit?

 

// Vilhelm

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Message 6 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

HI @VillHamp 

Not updated Revit 2022 version can be installed from your Autodesk Account

c1.PNG 



Krzysztof Wasik
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Message 7 of 17

VillHamp
Enthusiast
Enthusiast

Hi, ok thats not the same installation as the desktop app?

 

I will try that to, I usually download from Manage. autodesk.

 

//Vilhelm

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Message 8 of 17

VillHamp
Enthusiast
Enthusiast
Do I need to delete some folders?

// Vilhelm
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Message 9 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @VillHamp 

I do not think any folders should be removed manually.



Krzysztof Wasik
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Message 10 of 17

VillHamp
Enthusiast
Enthusiast

Do I need Revit 2022 to get Robot to work? I don't  have Revit installed yet and Robot still have the same problem.

 

// Vilhelm

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Message 11 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @VillHamp 

Revit 2022 is not necessary to make Robot 2022 run. Could you check Add-ins menu (see message 4 from this thread) Do you see options presented in screenshot? 



Krzysztof Wasik
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Message 12 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @VillHamp 

One more question. After Revit 2022 uninstall have you uninstalled Robot 2022 and installed it again?



Krzysztof Wasik
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Message 13 of 17

VillHamp
Enthusiast
Enthusiast

Hello, yes I uninstalled revit, then Robot. I installed Robot, still only 2 options. Now revit is done, version 22.0.2.392, from manage.autodesk.com. no additional installations.

 

// Vilhelm

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Message 14 of 17

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @VillHamp 

I am registering your issue in Developers Problem Databases. Ticket number RSA-38366. Since service pack for Robot 2022 will be released, switch back to Robot 2021. 

 



Krzysztof Wasik
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Message 15 of 17

VillHamp
Enthusiast
Enthusiast

Hi, ok thanks. I hade problems some time ago with 2021, integration revit-robot. I ended up reinstall, hard reset, of windows, and wiped it clean... Maby not this time then...=). I have I project running and started, I guess it´s not possibly to go back.

 

Thanks!

 

Sincerely,

 

// Vilhelm

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Message 16 of 17

VillHamp
Enthusiast
Enthusiast

But how can the hotfix have a lover number then I have now?

 

// Vilhelm

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Message 17 of 17

VillHamp
Enthusiast
Enthusiast

Hello again, do not care about my last question, I noticed now that hotfix kicks it up to 22.0.10.xyz, thats higer the20.0..2.xyz...

 

Have a nice day!

 

// Vilhelm

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