2014 Robot help link broken

2014 Robot help link broken

Anonymous
Not applicable
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13 Replies
Message 1 of 14

2014 Robot help link broken

Anonymous
Not applicable

Just loaded the 2014 professional version and the help link goes to a site  http://docs.autodesk.com/errors/404.htm.   "page you were looking for was not found"  Since this seems to be all internal how do I fix accessing the help?

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Accepted solutions (1)
1,324 Views
13 Replies
Replies (13)
Message 2 of 14

Anonymous
Not applicable
bump for help. Still getting not getting to the Robot help when using the F1 key or drop down menu. Since I do not have a manual depend on the on-line help. Oh what to do.
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Message 3 of 14

Artur.Kosakowski
Autodesk Support
Autodesk Support

Are you able to access this location?

 

http://docs.autodesk.com/RSAPRO/2014/ENU/index.html

 

Help 2014.PNG



Artur Kosakowski
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Message 4 of 14

Anonymous
Not applicable

Not unless I type into the browser to change the web page.  The F1 key takes me to the link shown, I do not know what page it was trying to find.

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Message 5 of 14

Anonymous
Not applicable
Actually the link you gave me gets me to same error page when I click on it.
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Message 6 of 14

legar
Advocate
Advocate

Same error on this link:

 

http://docs.autodesk.com/RSAPRO/2014/ENU/index.html

 

in place of ARSA help is opened error page:

 

http://docs.autodesk.com/errors/404.htm

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Message 7 of 14

legar
Advocate
Advocate

Other than English help worked on my computer:

 

http://docs.autodesk.com/RSAPRO/2014/PLK/index.html - worked (Polish help)

http://docs.autodesk.com/RSAPRO/2014/RUS/index.html - worked (Russian help)

http://docs.autodesk.com/RSAPRO/2014/DEU/index.html - worked (German help)

http://docs.autodesk.com/RSAPRO/2014/ITA/index.html - worked (French help)

http://docs.autodesk.com/RSAPRO/2014/FRA/index.html - worked (Italian help)

 

English help for ARSA Pro 2014 - not worked:

http://docs.autodesk.com/RSAPRO/2014/ENU/index.html - error page (English help)

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Message 8 of 14

Rafal.Gaweda
Autodesk Support
Autodesk Support

Problem is under investigation.

I hope the site will be corrected soon.



Rafal Gaweda
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Message 9 of 14

Rafal.Gaweda
Autodesk Support
Autodesk Support
Fixed.


Rafal Gaweda
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Message 10 of 14

Anonymous
Not applicable
Link still does not work when I tried from drop down screen inside Robot. Fixed??
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Message 11 of 14

Rafal.Gaweda
Autodesk Support
Autodesk Support
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Message 12 of 14

Anonymous
Not applicable
I clicked on the supplied link, copied and pasted below, and still get sent
to the error page.



click here: http://docs.autodesk.com/RSAPRO/2014/ENU/index.html and ?
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Message 13 of 14

Rafal.Gaweda
Autodesk Support
Autodesk Support
clear browser cache or press F5 on browser or use different browser....


Rafal Gaweda
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Message 14 of 14

Anonymous
Not applicable
Accepted solution

Did not have to follow directions of press F5 or use different browser, Help link started working on Friday 4/26.  Thanks for resolving this issue. 

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