Revit 2016 textures show wrong file path

[Anonymous]

Installing Revit 2016 using deployment and MSI files.  Product installs fine and launches ok, but when applying textures, many of them

show a red box with a yellow warning triangle in them.  When you hover over the red box with your mouse, it shows a file path

that does not exist on this system.  I can find no files or registry settings with references to this path.  Where are the material libraries'

file paths stored?  Snapshot of file path error attached.

[dzanta]

The *.adsk library file is typically located here by default: C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\<product version>

Verify the files exist there after the deployment push.  If they are missing, you can download and reinstall the library files

Try installing Revit without the deployment image to verify installation is good WITH material libraries showing properly.  If the installation is good and the material library is there, then the deployment image is missing the library content.  If the installation is missing the library, then the installation files are no good.

[Anonymous]

I checked for the files and between the 2014, 2015, and 2016 Material Libraries installed, I see

20 *.adsklib files (no *.adsk files though).

I have tried with our built deployment of Revit and get the error.  I have tried using the Building Design Suite

and installed just Revit, the Revit content, and the Materials libraries, still get the error.  I tried using just 

the Revit installer with the content and libraries, still get error.  I also tried just Revit using a local admin

account, just in case it had something to do with our roaming/redirected profiles, still get error.  Finally,

I downloaded the student version which I am told that our students are installing and supposedly works,

that also did not work and got the same error.  Finally, I tried using Revit on a system supported by

group on campus and found Revit to behave the exact same way.

I have submitted a request to Autodesk directly and they have offered the following suggestions:

-article Missing Images in Rendering

   -> this did not fix the problem, article covered variety of topics

-"go to Settings->Options, Rendering Tab, and add the path/paths to the folders where those
images are contained to your "Additional Render Appearance Paths" it fixes the errors."

    -> I am attempting to open a sample file supplied with Revit itself.  I should not have to

     go find textures to make a sample file work.

Here are the steps I have taken using Revit 2016 each time and get the error:

-Launch Revit
-Click on "Sample Structure Project"
-Click Manage tab
-Click on Materials sphere
-Scroll down and click on "CL Concrete_panels"
-Click on Appearance tab. Instead of plaster.jpg, a red box with a yellow warning triangle

appears (attached snapshot in original post).

The report from the instructor is that the copy the students install seems to work, but when they

bring the file to class and use a lab machine, Revit cannot find the textures.  This is significantly

hampering coursework.

[dzanta]

it sounds like a firewall (hardware or software) is blocking the installation of the material libraries.  If you can install Revit on an isolated computer with no connection to the company network and it installs fine with the library content and then do the exact same thing on a company computer, will the material library install to it's default location?

If the isolated workstation installs revit with materials without any problems, copy all library files/folders from that computer to the server and check the pathing of one company computer to ensure it is looking at that location.  You can also copy all the library files/folders from the isolated computer to the default location on a company computer and see if Revit shows the materials properly on that company computer (assuming the pathing is set to default).

If the company computers have Revit and the pathing is set to the server location, make sure all library files/folders are copied to that server location from the 1 isolated computer that installed Revit properly.

[Anonymous]

Thanks for the suggestion, however the same happens with the Windows firewall turned off.

I believe the university has some global firewall rules in place, however little chance we can

check that.  As much as I am eager to solve this problem, I am not willing to take a system

home and try downloading the 4.5gb to install Revit over a slow connection.  I still believe

there is a problem with the installer.  Can someone try the steps above with Revit 2016 and

confirm if that happens with them as well?

[dzanta]

From my experience, installing Revit with the materials library is a simple affair.  It installs fine even if you re-route the location of the map during the installation/deployment creation.

My best guess is you have a university firewall appliance that is preventing your installations from completing the way you want.  

Alternatively,  I would do a standard install on a university computer.  Then take the library files/folders from the isolated computer and copy/paste them to the desired server location.  Then, map the file location for Revit to point to that server location.  Then verify Revit can see the material library at that server location.  When finished, copy the Revit INI file from that workstation and overwrite all other university computers to use this Revit INI file...thus mapping of material library is complete.

[Anonymous]

skaluf, have you found a fix for this? I just upgraded my Revit from 2014 to 2016 and now i too am having render issues. all textures not found, just red boxes.

[Anonymous]

I took the brute-force method and ended up doing the following.

Somewhere in all of this, things started working again.

Uninstall:

-Revit Content Libraries 2016

Re-install:

-Revit Content Libraries 2016 with modified mst file to include all content

Uninstall:

-Autodesk Material Library 2016

-Autodesk Material Library Base Resolution Image Library 2016

-Autodesk Material Library Low Resolution Image Library 2016

-Autodesk Material Library 2014

-Autodesk Material Library 2015

-Autodesk Advanced Material Library 2016

-Autodesk Advanced Material Library Image Library 2016

-Autodesk Material Library Medium Resolution Image Library 2016

Re-install:

-Autodesk Material Library 2014

-Autodesk Material Library 2015

-Autodesk Advanced Material Library Image Library 2016

-Autodesk Material Library 2016

-Autodesk Advanced Material Library 2016

-Autodesk Material Library Base Resolution Image Library 2016

-Autodesk Material Library Low Resolution Image Library 2016

-Autodesk Material Library Medium Resolution Image Library 2016

[Anonymous]

I get that sometimes too. I found that if you go to Settings->Options, Rendering Tab, and add the path/paths to the folders where those images are contained to your "Additional Render Appearance Paths" it fixes the errors. Doesn't seem like you should have to do that, but that's what's worked for me...

I'm still've some missing, but when i looking for the image material its not in there (my folder path), so its not file path fault afterall

here example of my path folder "C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\Textures\3\Mats"

[Anonymous]

@Anonymous KISS solution!