our users revit mep 2012 keep crashing,
show "A serious error has occurred. The current action has been cancelled." error message as crashing.
from journal file we discovered everytime revit is looking for n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb it crashes.
we found the knowledgebase regarding this issue, and downloaded patch and applied.
but we still see n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb and revit still crashing.
truly appreciate any help in advanced.
Thank you,
' 0:< DBG_WARN: Creation/Deletion/SetTransient of elements not allowed in UpdateTempElements! Please fix.: line 3497 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgr.cpp. ' 2:< DBG_ERROR: Calling regen outside of undo transaction!: line 1065 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgrInterface.cpp. ' 2:< DBG_WARN: Non-transient element touched outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp. ' 4:< DBG_WARN: Non-transient element propagated to outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp. ' 4:< DBG_WARN: Non-transient element propagated to outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp. ' 0.139706 2:<<;PERF;MISC;regenerating ' 0:< DBG_WARN: Creation/Deletion/SetTransient of elements not allowed in UpdateTempElements! Please fix.: line 3497 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgr.cpp. ' 0:< DBG_WARN: Creation/Deletion/SetTransient of elements not allowed in UpdateTempElements! Please fix.: line 3497 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgr.cpp. ' 2:< DBG_ERROR: Calling regen outside of undo transaction!: line 1065 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgrInterface.cpp. ' 2:< DBG_WARN: Non-transient element touched outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp. ' 4:< DBG_WARN: Non-transient element propagated to outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp. ' 5:< DBG_WARN: Creation/Deletion/SetTransient of elements not allowed in UpdateTempElements! Please fix.: line 3497 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgr.cpp. ' 6:< DBG_WARN: An ADocUndoAndFailureSwapper was created while undo was disabled - results may be unexpected. See flags to constructor.: line 70 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\document\ADocUndoAndFailureSwapper.cpp. ' 6:< DBG_WARN: A sub-transaction can only be active inside an open Transaction. ' 'Expect a soft crash after this warning. ' 'ApplicationException is being thrown on behalf of the function <enum TransactionStatus::Enum __cdecl SubTransaction::start(void)>. Dump file: C:\Users\swilliams\AppData\Local\Autodesk\Revit\Autodesk Revit MEP 2012\Journals\journal.0014.0002.dmp: line 91 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\gensrc\SubTransaction.gen.cpp. ' 0.609963=== 2:<<;PERF;MISC;regenerating ' 0:< <<Begin build CT>> ' 'Edit mode: IDR_COMMON 'Command: ID_BUTTON_SELECT 'Category: 1 'Bar list: ' Dialog_Revit_DynamicLabelDBar ' Dialog_Essentials_FilterSelectionWs ' Dialog_Essentials_FilterSelectionNew 'Presenter list: ' PP_DebugTab_Binding_Demo 'Product: Systems
'E 26-Jul-2012 11:51:31.550; 0:<
Jrn.Close "[23267_Millwoods_ME_Central_R12_2_swilliams.rvt]" , "Floor Plan: LEVEL 1 PLUMBING PLAN"
' 0:< <<Begin build CT>>
'
'Edit mode:
'Command: ID_BUTTON_SELECT
'Category: 0
'Bar list:
' Dialog_Revit_DynamicLabelDBar
' Dialog_Essentials_FilterSelectionWs
' Dialog_Essentials_FilterSelectionNew
'Presenter list:
' PP_DebugTab_Binding_Demo
'Product: Systems
'
'
'***********************************************************
'***********************************************************
'<<End build CT>>
' 0:< Activate "[23267_Millwoods_ME_Central_R12_2_swilliams.rvt]" , Section: Section 10
' 0:< <<Begin build CT>>
'
'Edit mode: IDR_COMMON
'Command: ID_BUTTON_SELECT
'Category: 0
'Bar list:
' Dialog_Revit_DynamicLabelDBar
' Dialog_Essentials_FilterSelectionWs
' Dialog_Essentials_FilterSelectionNew
'Presenter list:
' PP_DebugTab_Binding_Demo
'Product: Systems
'
'
'***********************************************************
'***********************************************************
'<<End build CT>>
' 1:--Post event status Succeeded
' 0:< CrsTimer event occurred for 1 times in DesktopMFCView [Floor Plan: LEVEL 1 PLUMBING PLAN]
'C 26-Jul-2012 11:51:31.822; 0:< idle0_doc
'E 26-Jul-2012 11:51:34.259; 0:<
Jrn.MouseMove 0 , 275 , 149
'E 26-Jul-2012 11:51:34.259; 0:<
Jrn.Command "AccelKey" , "Cancel the current operation , ID_CANCEL_EDITOR"
'C 26-Jul-2012 11:51:34.359; 0:< idle0_doc
'E 26-Jul-2012 11:51:34.821; 0:<
Jrn.MouseMove 0 , 272 , 152
'E 26-Jul-2012 11:51:34.821; 0:<
Jrn.LButtonDown 1 , 272 , 152
' 0:< Candidates (curIdx = 0): 1723638 (-643.716458, +169.039677, +326.627680) 1723638-1-FACE (-643.716458, +169.039677, +326.627680)
'H 26-Jul-2012 11:51:34.828; 0:<
Jrn.Data "Restricted Propagation" _
, 2, 68
' 0:< DBG_WARN: Creation/Deletion/SetTransient of elements not allowed in UpdateTempElements! Please fix.: line 3497 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgr.cpp.
' 2:< Delta VM: Avail -95 -> 8385575 MB, Used +68 -> 1843 MB, Peak +32 -> 1843 MB; RAM: Avail -77 -> 20048 MB, Used +198 -> 1434 MB
' 2:< DBG_ERROR: Calling regen outside of undo transaction!: line 1065 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgrInterface.cpp.
' 2:< DBG_WARN: Non-transient element touched outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp.
' 4:< DBG_WARN: Non-transient element propagated to outside undo: FamilyInstance: line 3413 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\regen\ADocumentRegen.cpp.
' 5:< DBG_WARN: Creation/Deletion/SetTransient of elements not allowed in UpdateTempElements! Please fix.: line 3497 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\undo\UndoMgr.cpp.
' 6:< DBG_WARN: An ADocUndoAndFailureSwapper was created while undo was disabled - results may be unexpected. See flags to constructor.: line 70 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\document\ADocUndoAndFailureSwapper.cpp.
' 6:< Delta VM: Avail -5 -> 8385571 MB, Used +0 -> 1844 MB, Peak +6 -> 1849 MB; RAM: Avail -36 -> 20012 MB, Used +13 -> 1448 MB
' 6:< DBG_WARN: A sub-transaction can only be active inside an open Transaction.
'
'Expect a soft crash after this warning.
'
'ApplicationException is being thrown on behalf of the function <enum TransactionStatus::Enum __cdecl SubTransaction::start(void)>. Dump file: C:\Users\swilliams\AppData\Local\Autodesk\Revit\Autodesk Revit MEP 2012\Journals\journal.0014.0001.dmp: line 91 of n:\build\2012_ship_x64_inst_20110916_2132\source\revit\revitdb\gensrc\SubTransaction.gen.cpp.
' 10.959805=== 2:<<;PERF;MISC;regenerating
' 0:< <<Begin build CT>>
'
'Edit mode: IDR_COMMON
'Command: ID_BUTTON_SELECT
'Category: 1
'Bar list:
' Dialog_Revit_DynamicLabelDBar
' Dialog_Essentials_FilterSelectionWs
' Dialog_Essentials_FilterSelectionNew
'Presenter list:
' PP_DebugTab_Binding_Demo
'Product: Systems
'
'
'***********************************************************
'CT [Modify | Pipes]:
' {1} spacer_shr
'
'Cache:
'
'***********************************************************
'<<End build CT>>
' 0:< TaskDialog "A serious error has occurred. The current action has been cancelled. It is strongly recommended that you save your work in a new file before continuing.
'
Thank you for the snippet from the journal. To help us troubleshoot, please upload the entire journal.
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