Data in file missing and need to be manually recovered

[Anonymous]

Hello all 

Data in file missing and need to be manually recovered 

This error show when i open file on bim 360 cloud 

I search and i see i should clear collaporation and paccache folders 

But i cant find these folders on my computer 

How i can find these files? 

Thanks 

[Mahmoud.Ziedan]

@Anonymous 

check these:

1. Collaboration cache folder location C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit ####\CollaborationCache
2. PacCache folder location C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\PacCache

Please, if this solved your issue, marked as an answer to help others.:)

[robert.klempau]

Hello @Anonymous ,

Please see this article on the Autodesk Knowledge base website:

"Data in file FileName.rvt is corrupt and needs to be manually recovered." when trying to open a central model from BIM 360 in Revit 

Ther is also information about 'Clear Collaboration Cache'

• How to clear a corrupt/damaged cloud workshared model or outdated link from the system in Revit.