Trouble Opening Files From Other Companies

Trouble Opening Files From Other Companies

bafEK9YR
Community Visitor Community Visitor
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Message 1 of 3

Trouble Opening Files From Other Companies

bafEK9YR
Community Visitor
Community Visitor

Hello, my computer is struggling to open REVIT files from other companies. It'll open our company's files just fine, but whenever I try to open a file that was shared with us from another company, the file just spins and loads forever. When I try to open the same files on other computers in our office, it opens right up without any issues. I've tried updating and reinstalling the program, as well as making separate copies of the file to try and open, but so far nothing is working. Has anyone else had this problem before or know how to resolve this issue? Any help would be appreciated. Thanks.

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2 Replies
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Message 2 of 3

Yien_Chao
Advisor
Advisor

hard to say, but ask the other cie to purge or create a new central to see if that might help.

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Message 3 of 3

wz264
Participant
Participant

Is it possible your computer is lacking the power?

 

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