Revit 2019 not rendering in cloud.

[Prof_Dr_Osama]

Uploading to "rendering online" in Revit 2019 returns all images as "Your rendering could not be rendered because an error occurred."

Uploading and rendering the same file via Revit 2018 works as expected.

[Anonymous]

I have been having the same problem and I cant understand what is causing it. It only happens in the more detailed model views. PLEASE, SOMEONE, HELP !! 

[Viveka_CD]

Hi @Prof_Dr_Osama, @Anonymous

Can you both send us your recent journal file to troubleshoot further?

Regards,

[Viveka_CD]

Hi @Anonymous, @Prof_Dr_Osama

I'm checking back on your posts. Let me know if you seek more assistance.

I've sent you both a couple of direct messages but also wanted to follow up on this thread.

As mentioned earlier, I would like you to send me a journal file and a screencast to investigate further.

Let me know and I can share a private folder with both of you.

Also, let me know if you are able to see this menu (image below) when you hit render to cloud:

I look forward to your reply updates.

Regards,

[Viveka_CD]

Hi @Anonymous, @Prof_Dr_Osama

Any luck? 

Did you have a chance to try the recommendation in my previous post? Let me know if you have questions.

Regards,

[Anonymous]

I have the same problem with my revit 2019.

I can see the window mentioned in above reply (Where one can select and edit render options for render in cloud.)

Can't go further. Please help.

[Viveka_CD]

Hi @Anonymous

Did you try the steps in the above posts?

Regards,

[Anonymous]

@Viveka_CD

Yes. Tried all of them.
Created one new forum where I have uploaded all the process and screenshots.

Can we discuss there?

https://forums.autodesk.com/t5/revit-architecture-forum/revit-2019-cloud-render-not-working/td-p/819...

[Viveka_CD]

Hi @Anonymous

Thanks for posting on the rendering forum. A specialist should get back in touch with you!

Regards,

[Viveka_CD]

@Anonymous you are also welcome to share a file to test on our end!

Regards,