Revit 2019: Cloud render not working.

[unmeshart7]

I am using Revit 2019 64bit.

on Windows 10 64 bit.

I am having this issue for 2 days now. I have tried every single solution given in all the forums and websites for this.

So again I am starting this error forum.

So I am trying to put my rendering in cloud render, but after selecting all the specifications for the image and clicking on Render In Cloud, while uploading data I get this error, 

"A problem occurred. The rendering service could not complete your request. The file could not be uploaded."

I got this error while working on one of my academic projects.

So I tried,

1. Changing its materials to simpler ones. 

2. Turned off my firewall as well as the antivirus.

3. Clear cache of my browser.

4. 'Logged in' in again on browser and revit as well.

5. Tried with one single wall as object. (Deleting every single entity other than that wall.)

6. Finally, reinstalled the revit 2019.

7. This time tried with the sample file given in the revit 2019 itself.

8. Still couldn't render in cloud.

[L.Maas]

Ok, so it looks it is not related to the project as you have tried that already.

You might try the following.

-Are the project located in folders with "strange characters? Try to put your porject in a temp folder (e.g C:\Temp)

-Something else with your computer (e.g full hard drive)

-Empty your temp folders.

-Use a different computer and see what happens

-Use a different network (faster, stable) and see what happens

-Create a support ticket in your account and see if Autodesk can help.

[pkfresh]

Im having the same problem... I have tried everything.

The only thing I can think of now is to uninstall revit 2019 and reinstall 2018.

Can anyone assist with this issue?

[TerribleTim68]

Yeah, I am having this exact same issue as well. I can complete this using Revit 2016 and 2017, but both 2018 and 2019 give me this same error message.

Does anyone have a fix for this?

[Viveka_CD]

Hi @unmeshart7

Please see article: Cloud Rendering Error: "The Rendering service could not complete your request"

and similar thread here for solutions.

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

Regards.

[patriciaalir]

I'm having the same issue and I've tried all the solutions I came across so far. It worked fine in Revit 2018

[Viveka_CD]

Hi @patriciaalir

Can you confirm if you have the latest updates installed for your Revit version?

Which browser are you using?

Regards,

[patriciaalir]

Yes I updated my revit to 2019.1 and I’m still getting the same problem

[Viveka_CD]

@patriciaalir Do you get any error message?

[patriciaalir]

Same error when trying to render to cloud.....”the rendering service could not complete your request. The file could not be uploaded

[Viveka_CD]

@patriciaalir Which browser are you using?

Regards,

[patriciaalir]

Microsoft edge, note I was using this same browser when I was using revit 2018 and the render to cloud feature worked

[Viveka_CD]

@patriciaalir Can you delete the browser cache and try again?

Also, try on Chrome or Firefox and see if you receive the same error? Do you have Revit Live installed?

Regards,

[patriciaalir]

I have he trial version of revit live installed will try the different browsers and see if it works

[Viveka_CD · Accepted solution]

Hi @patriciaalir

Please see article: Cloud rendering troubleshooting tips and try the solutions listed. Please let me know if this helps resolve your issue.

Thanks,

[patriciaalir]

Hi I tried all the settings and also tried the different browsers but I’m still not getting to render to the cloud

[Viveka_CD]

Hi @patriciaalir

Can you try disabling all third party plugins and see if this helps?

Regards,

[Prof_Dr_Osama]

I put my project in a temp folder and render working but without materials. 

[Viveka_CD]

Hi @patriciaalir

Its been a while and I'm checking back to see if your issue is resolved?

Regards,

[patriciaalir]

Good day, 

Yes it has not sure how because I didn't try anything again for awhile and it just started working. Thanks for all the help