C4R Service Degridation

[AdamPeter]

We are currently experience a service degradation that the product team is working on.  Please check the Health Dashboard and here for more updates as we continue to work on the service.

Thanks,

[AdamPeter]

All,

The engineering team has a working theory about the root cause of the problem and have made corrections to the cloud environment; SWC error rates are dropping and we expect normal behavior to be restored within one hour.  We thank you for your patience and apologize for the inconvenience!

thanks,

[KyleB_Autodesk · Accepted solution]

Service is back up and trends are back to normal.

We'll have a retrospective and post learnings to this thread within 48 hours.

-Kyle