Hello, when trying to open a Revit file using Autodesk Desktop Connector (ADC), you might encounter the error message: "Failed to open document." This issue is especially common when opening detached files for work shared Revit models hosted on Autodesk Construction Cloud (ACC).
The error is caused because Autodesk Desktop Connector downloads a .zip file instead of the actual Revit file. Autodesk response is that this happens when not all linked files of the workshare Revit model have their latest versions published in ACC. As a result, the system cannot correctly process or access the required files.
Autodesk has confirmed that the root of the issue lies in the fact that when linked files are not published in their latest versions, ADC defaults to downloading incomplete or compressed data (e.g., .zip files), which Revit cannot interpret as valid input.
