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A360 Mange A360 Models not working

8 REPLIES 8
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Message 1 of 9
pmedina
440 Views, 8 Replies

A360 Mange A360 Models not working

2017-06-15_10-38-07.png

I recently installed a Revit security fix application called revit_2017_0_3. Now i cannot access my manage A360 files from revit. I am working in Revit 2017 version/build 17.05.503.0/2017.0.3 (see above highlighted) 

8 REPLIES 8
Message 2 of 9
kadmonkee
in reply to: pmedina

is the site down?

sometimes there is an interruption in service.

check this web site to see

 

https://health.autodesk.com/






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If a solution is provided by any posters please mark them as Solved to benefit everyone else.
thank you
Message 3 of 9
pmedina
in reply to: kadmonkee

Good question...let me check...The site is up and running 

 

Message 4 of 9
kadmonkee
in reply to: pmedina

are you able to log into your team hub through the Collaboration 4 Revit tools?

can you log into the web browser for your team hub?






If there is any information shared that is of value please give Kudos
If a solution is provided by any posters please mark them as Solved to benefit everyone else.
thank you
Message 5 of 9
pmedina
in reply to: kadmonkee

Yes I can login to my hub for all my projects.
Message 6 of 9
kadmonkee
in reply to: pmedina

it seems to be something on Autodesks side.

many others are experiencing different issues to the same theme

BUGGY application.






If there is any information shared that is of value please give Kudos
If a solution is provided by any posters please mark them as Solved to benefit everyone else.
thank you
Message 7 of 9
AdamPeter
in reply to: kadmonkee

@pmedina, is your version of Revit different from your version of C4R.  If there is a mismatch it's possible to see the error you are seeing.  

 

There is a knowledge base article HERE with installs to the latest versions if you need them.

 

Hope this helps,




Adam Peter
Customer Program Manager
Autodesk
Message 8 of 9
pmedina
in reply to: AdamPeter

Good observation. I tried those link but the download option Is greyed out.
Message 9 of 9
pmedina
in reply to: AdamPeter

Good observation. I tried those link but the download option Is greyed out.

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