Work Area is Black - Unable to Use Program

[Anonymous]

Hello,

Since I got my new computer, Revit has been useless to me. I have a 4K screen with all drivers up to date. When opening a program, the working area is black. What solutions am I overlooking? Thank you in advance for your help. I have included an image for reference.

-Stephanie

[ennujozlagam]

@Anonymous hello, its a common problem here with 4K, try to reduce your resolution. thanks

[Anonymous]

@ennujozlagam Thank you for the help. This does solve the program (at the expense of my eyesight - hah!). Do you know if there are any long-term solution down the pipeline?

[ennujozlagam]

@Anonymoushello, at the moment don't have, you try to check it HERE previous thread. you can try to change your window display setting to 150% to 200%. thanks

[ennujozlagam]

@Anonymoushello, you can try to uncheck "use hardware acceleration" from options > graphics and see if this helps. thanks