Window family doesnt display frame when modifiying height

[Anonymous]

I have a sliding window family with parameters to change height, width, frames thickness, number of panels, etc. Everything works fine but the only problem is that when the height of the window is lower than 1.84 meters, the external frame disappears on the plan view; but it is still there on other views (elevations, sections, and 3D).

Height lower than 1.84mHeight of 1.84m or higher

How can I solve this so I can put smaller windows? 

[Anonymous]

This is an issue with the Window Category in Revit and the reason many companies build their windows as Generic Models.  It has been a wish list item and has been discussed with the programmers for many years on why this happens.

[ToanDN]

Share the family.

[barthbradley]

I don't have that problem. Can you share the the family.  

[Anonymous]

Sure

[Anonymous]

Here it is

[ToanDN · Accepted solution]

Try again.

[Anonymous]

What is your view range?  I changed the height and the frame stayed visible.

[barthbradley · Accepted solution]

@Anonymous: Yes, I know what you are talking about. Frame completely disappears when it is under 6'-0". Don't know why you have it under 6'-0", but this is working as designed. Windows or doors families are actually not cut in the project. Instead they are cut in the family based on the cut plane defined in the Family's plan view.  

...forgot to mention: Lower the Cut Plan in the Family, and it'll show the frame when it's below 6'-0" in the Project. 

[Anonymous]

Thanks! Changing the family cut plane solved it. I didnt know families had their own cut plane

[Anonymous]

Thanks, I didnt know you could change the cut plane in a family