Announcements

Announcement: We’re aware of an issue affecting starting a new topic from category pages and creating new blog posts. New topics can still be started directly from the relevant board. Learn more here.

why is it this family not able to render?

why is it this family not able to render?

kelvin_ng_1201
Enthusiast Enthusiast
817 Views
3 Replies
Message 1 of 4

why is it this family not able to render?

kelvin_ng_1201
Enthusiast
Enthusiast

I have downloaded this family from the BIM website.

 

However it show black when it is loaded into the project.. and it is not able to render nor changing material..

 

see attached family file and image below..

 

kelvin_ng_1201_0-1641574892852.png

 

0 Likes
Accepted solutions (2)
818 Views
3 Replies
Replies (3)
Message 2 of 4

barthbradley
Consultant
Consultant
Accepted solution

The Material Appearance Asset is Black. Change the Material associated to Material Tabletop Parameter.  Edit the settings under the Material's Appearance tab or just swap out the Asset for another.  

 

Tabletop.png

 

Important to note: change the Materials IN THE PROJECT. Forget Family Materials. They have no relevance. Project Materials RULE. 

 

 

Message 3 of 4

kelvin_ng_1201
Enthusiast
Enthusiast

see attached, it also comes with a txt file.

 

is there a way to link that?

 

cuz the family is asking please load family type catalog, but i dont know what it means..

0 Likes
Message 4 of 4

barthbradley
Consultant
Consultant
Accepted solution

That's a TYPE CATALOG. In order for it to work, the Family AND the Type Catalog need to be in the exact same folder and their file names match exactly - all except the extension (e.g. txt and rfa). 

 

BTW: that has nothing to do with your issue. You need to solve your issue directly through the Project Materials. That is, opening Materials and inspecting/modifying the Appearance Assets of the Materials you are Rendering.  That's exactly what I did in the screenshot above.