unlock Revit file in ACC

[lucas_porto5DJ9Y]

Hi everyone.

I have one revit cloud model in ACC that is locked with one old employee.

I'm sure that this file is not opened with he and I can lost the changes made by hem without problem.

There is any way to unlock the file?

I would like to keep the file's historic version.

Thanks.

[SteveKStafford]

Download the file and create a new central file from it, upload to ACC. Archive the copy and delete the prior one from ACC.

[lucas_porto5DJ9Y]

The file is not shared file. It is configured to run just for one person.

The problem about this process is that I will lose all the past version of the file and is important to keep the history.

[SteveKStafford]

What do you mean when you write "locked"?

[lucas_porto5DJ9Y]

This:

Revit block the access because for it this user is with the file open but this user doesn't exist more.

[SteveKStafford]

Are you able to review the history of the file and restore from an earlier version? What about Force Relinquish?

[lucas_porto5DJ9Y]

Unfortunately, it is a Cloud Model but not a Workshared Cloud Model.

I can't go back 1 version because I need those changes saved, the problem is the user access the file after the last version that is saved in ACC and I didn't find a way to turn around this situation.

[SteveKStafford]

If the file is not using worksharing then it doesn't have a "history" you can "keep" so if you download the file you'll have whatever that file had when it was posted.