Unable to print only a particular sheet in Revit

[RJK42]

I HAVE BEEN TRYING TO PRINT 1 PAGE SINCE 5PM LAST NIGHT FOR A CLIENT TODAY.  IT HANGS UP AT 50% AND GOES NO WHERE!!!!!  I LEFT IT PRINTING ALL NIGHT AND STILL HUNG UP.  I HAVE ADOBE DISTILLER AND CUTE PDF.  I'M ALL UPDATED AND WITH NO ISSUES.  I DIDN'T HAVE AN ISSUE A FEW DAYS AGO.  I'VE TRIED EVERYTHING, READ PAST FORUMS, ALL UPDATES ARE INSTALLED!!!  I TRIED RASTER / VECTOR, COLOR, GRAYSCALE, BLACK AND WHITE STILL NOTHING!! I HAD TO EXPORT EVERYTHING TO AUTOCAD AND PRINT THE PDF THAT WAY.

THIS IS UNACCEPTABLE AND COST ME MORE TIME THEN EXPECTED.  I AM NOT GETTING COMPENSATED FOR THIS AS THIS PROJECT HAS A BUDGET AND MY COST IS ASSOCIATED WITH THIS.  I (AND ASSUMING MANY OTHERS AS WELL) NEED ANSWERS!!

[Avaris.]

Try setting your pdf-printer as default in windows. 

Control Panel > Hardware and Sound > Devices and Printers > Right-click PDFprinter > Set Default

[Viveka_CD]

Hi @RJK42

Sorry to hear that you are having issues with printing. 

Could you please file a case with Autodesk support and include the following information:

A journal and a screencast of what you are experiencing?

We will also need to look closer at your files. Please share a date-set for further investigation.
Revit - Collecting and sending diagnostic data to Autodesk Technical Support

Meanwhile, did you try a repair of Revit, and doing a quick check for virtual memory and RAM?

Regards,

[ToanDN]

Did it hang that you need to restart the program or did it hang in a way that there was no PDF came out? If the latter, try CTRL+P to start print instead of the print button. It works for me every time.

[RJK42]

Thanks for the REPLY - the PDF Printer is already set as the Default

[RJK42]

I let it go for hours, and nothing happens.  I use ctrl+p all the time and same result.  Nothing is working at this point.  I and leaving it in the hands of Autodesk.

[RJK42]

Virtual Ram is maxed - I will follow the recorded instructions and submit

[RJK42]

This is only happening to one specific sheet.  I needed to try to continue on with other sheets and I'm not having a problem.  The particular sheet is nothing more that a DWG background and conduits, where the other sheets have all trades turned on for coordination.

[ToanDN]

Is the viewport custom cropped?

[RJK42]

Yes,  as it is the same as the others, but only one sheet out of the list is giving me issues. 

[ToanDN · Accepted solution]

What I mean is if the view is cropped to a custom non-rectangular shape.

[Viveka_CD]

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@RJK42 wrote:

This is only happening to one specific sheet.  I needed to try to continue on with other sheets and I'm not having a problem.  The particular sheet is nothing more that a DWG background and conduits, where the other sheets have all trades turned on for coordination.

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@RJK42 so that narrows it down to a linked file.

Can you relink the dwg and do a clean-up of the dwg before you bring it inside Revit?

• PURGE: Removes unused named objects, such as block definitions and layers, from the drawing using a dialogue or the command line.
• AUDIT: Evaluates the integrity of a drawing and corrects some errors (command line).
• SELECTSIMILAR: A simple method to select objects based on similar properties such as layer, color, name, or line weight.
• WBLOCK: Saves selected objects out of the current drawing or converts an existing block to a specified external drawing file.

Let me know if this helps!

Regards,

[Viveka_CD]

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@RJK42 wrote:

Yes,  as it is the same as the others, but only one sheet out of the list is giving me issues. 

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@RJK42 also see article : REVIT - some elements from linked model not printed and the recommendation is to Unmark Hide Crop Boundaries checkbox in Print Setup.

Let me know if this helps!

Regards,

[edwin.prakoso]

I had the same issue; the virtual memory ate all space in my SSD drive. I move the virtual memory to D drive which has plenty of space; then I never have this issue anymore.

[RJK42]

I honestly didn't think this was the issue so I tried this last.  I thought the winner was the one that told me to change my virtual memory location.  There are 2 wings on this buildings. The west wing is true north while the east wing is 45°.  We wanted to have it all on one sheet so I split the wings and oriented them correctly and it worked!!!!

Bravo!!

Now I just have to figure out how I can get my time back? Do you think Autodesk will compensate my lost?

[RJK42 · Accepted solution]

Thanks for the reply, I tried this way thinking it was going to work, it was the crop view issue! So ridiculous for that to hang up over.

Thanks again!

[mika]

Someone asked about zoom extents and that helped me solve my issue. Somehow lines had made it off the sheet (specifically 4 peach pixels in 2 different location- I have no idea where they came from or how they got there) and that was making the print preview and the sheet show up as blank. Once I found the extra lines and deleted them- I could print the sheet, my site plan sheet no longer showed up blank. Hope this helps someone

[yes_and_no]

It may have something to do with other pdf program, like Cute Pdf. I know you have Adobe pdf as default, but try to delete this Cute Pdf for a chance.

Also, you can exclude that sheet from the set. And try to print that sheet later on, just by itself. Sound like a RAM issue as well.