unable to load any family type

unable to load any family type

bruce.norton
Explorer Explorer
322 Views
2 Replies
Message 1 of 3

unable to load any family type

bruce.norton
Explorer
Explorer

I am unable to load any family of any type

error messages each time

0 Likes
323 Views
2 Replies
Replies (2)
Message 2 of 3

ToanDN
Consultant
Consultant

Follow these steps to resolve the issue: 

  1. Close all Revit Sessions on the affected machine. 
  2. Rename the following file (instead of removing the folders listed in the solution below): C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit %VERSION%\DDGraph
  3. Restart Revit. 

Alternatively: 
Copy and paste a healthy DDGraph file from another machine, where the issue is not reproducible.

If the above steps do not help, clear the content of the following folders:

  • C:\Users\%USERNAME%\AppData\Roaming\Autodesk\Revit\Autodesk Revit %VERSION%
  • C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit %VERSION%
0 Likes