The project cannot be saved because the user name ...

The project cannot be saved because the user name ...

Anonymous
Not applicable
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20 Replies
Message 1 of 21

The project cannot be saved because the user name ...

Anonymous
Not applicable

Revit Error: "The project cannot be saved because the user name you are using is not the same as the user who created the local file. Open worksets dialog for more information."

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Scenario 1 is not working, the error pops up before i can get into settings.

 

What have I done? I synchronized as usual. I haven't done anything different when closing or opening the file.  

What is causing this problem?

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Accepted solutions (1)
35,937 Views
20 Replies
Replies (20)
Message 2 of 21

ennujozlagam
Mentor
Mentor

hello, find out who created the local file, then change the name from option or just create a new local file from central file. thanks

 

 

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Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Message 3 of 21

Anonymous
Not applicable

As explained above, you can change your username even before opening the local file. Simply click the Revit-logo -> Options -> Change username in the box here.

 

Message 4 of 21

m.voss.alvine
Advocate
Advocate

you opened a local model with a different user name.  you cant change your user name while in the model, you have to do it before.  Open the file, detached from central, and resave & close.  then open the model and make sure the "create new local" box is checked.

Revit MEP 2015 Certified Professional
Revit Architecture 2015 Certified Professional
AutoCAD 2015 Certified Professional


remember to 'accept as solution' if this helped
Message 5 of 21

Anonymous
Not applicable

When I saved a central file with another name it became a local file and this is why I run into this error. 

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Message 6 of 21

ToanDN
Consultant
Consultant
Accepted solution
When you save, click on the Option button and check Save as Central file.
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Message 7 of 21

alicia.maciag
Explorer
Explorer

I am receiving the same error because I changed my Autodesk ID. 

The project is a shared project on BIM 360 and I am not the owner - so I must be signed into Autodesk when opening the file. 

 

'The project cannot be saved because the user name you are using is not the same as the use who created the local file. Open the Worksets dialog for more information.' My attempt to open the Worksets dialog is interrupted by the original error again, 'This Local File has been saved by user 'name.1', current user is 'name.2'. Please change your user name or stop working on this file.'

 

Please recommend a solution that does not require saving as a central file. 

 

Message 8 of 21

cadler
Explorer
Explorer

You will need to follow these steps to get the model to save...

  1. First open Revit
  2. Then go to Open on the splash screen or the File Tab.
  3. Find the model you want to open, and make sure you 'check' the "detach from central model" under Worksharing at the bottom of the Open dialogue box.
  4. Open the model
  5. Re-save the model as a new central model.
Message 9 of 21

drubinoff
Enthusiast
Enthusiast

No, this solution does not work. When I go to save I get the error. I don't  have the opportunity to select any options as you've described.

 

We are at a dead end here and now have lost work.

Message 10 of 21

RobDraw
Mentor
Mentor

Please explain what your problem is, what you have tried, and your project environment. 


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Message 11 of 21

jake.smartARTVU
Observer
Observer

I've run into the same issue. I'm in v2018 and opened the file using 'Revit properties', created a new local file in the process, overwriting my previous one. I have made modifications and am now not able to save back to the central file, nor save a copy with a different name. It says that I am not the user who created the file, which is not the case - the software mistakenly thinks the local file was created by someone else (I suspect, going by the username given by the worksets dialogue, the last of my colleagues to open the file). 

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Message 12 of 21

RSomppi
Mentor
Mentor

Shot in the dark here. Can you change the user name?

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Message 13 of 21

jake.smartARTVU
Observer
Observer
Not while the project is open, unfortunetley....
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Message 14 of 21

RSomppi
Mentor
Mentor

How about opening a second session of Revit and open the model as that user, and relinquish?

 

At a minimum, you should be able use that "new" local model as a guide to redo your work.

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Message 15 of 21

jake.smartARTVU
Observer
Observer
Thanks for the ideas. Unfortunately, I had to admit defeat and quit without saving, as I wasn't prepared to risk losing any more work and needed to get on. I couldn't even save as a separate local file. It is the second time I have encountered the issue. I'm not sure if it is to do with the way I had opened the file (from Windows, using 'Revit properties') or our server structure or a combination.
One thing I didn't try (which might be worth it, if anyone else encounters the same issue) was to save the view I was working in as a new file. If it worked, it probably would have been a good workaround for me, particularly as most of the work I had done had been view-based that day.
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Message 16 of 21

ToanDN
Consultant
Consultant

@jake.smartARTVU wrote:
Thanks for the ideas. Unfortunately, I had to admit defeat and quit without saving, as I wasn't prepared to risk losing any more work and needed to get on. I couldn't even save as a separate local file. It is the second time I have encountered the issue. I'm not sure if it is to do with the way I had opened the file (from Windows, using 'Revit properties') or our server structure or a combination.
What does that mean?  Did you right click a file and choose open with Revit?  If so, I wouldn't do that.  Instead, Start Revit > Open  > point to the central file > open with Create a New Local box CHECKED.

One thing I didn't try (which might be worth it, if anyone else encounters the same issue) was to save the view I was working in as a new file. If it worked, it probably would have been a good workaround for me, particularly as most of the work I had done had been view-based that day.
This may preserve some of your work but you would need to transfer it to working file, might just be another can of worms.

 

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Message 17 of 21

jake.smartARTVU
Observer
Observer

Sorry, it's one of the CTC Express tools, which allows you to interrogate an RVT file in Windows to see which version it is, whether it is a central file, etc - see below. Using the 'open in' button opens the correct version of Revit and prompts you to create a new local file in the same way as it would when opening the file from within Revit. I have never had a problem with it before. 

 

jakesmartARTVU_0-1643014269022.png

 

jakesmartARTVU_1-1643014327841.png

 

 

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Message 18 of 21

htrbv
Explorer
Explorer

I had the same problem, and solved it in the following way:

 

  1. Open Revit
  2. Log in using the account name you would like to use from now on.
  3. Go to File > Options.
  4. Go to the tab Cloud Model
  5. Under Cloud model cache, change the Cache location location to a new location, e.g. C:\Users\MyUserName\AppData\Local\Autodesk\RevitFix.
  6. Click OK

If something were to go wrong, you can undo step 5 by changing it back to the original location (C:\Users\MyUserName\AppData\Local\Autodesk\Revit by default).

 

These steps will create a new local file with the new user name.

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Message 19 of 21

carlPAW5H
Participant
Participant

You (or someone) probably had the actual central model open and not just a local copy of it. You cannot have worksets without making a model a central model (FYI, so if there are worksets its a central model). Once someone converts a local model to a central model, the model should immediately be saved + synced (THIS IS A VITAL STEP MOST PEOPLE DON'T DO = ISSUES), CLOSED, and then reopened, forcing it to open a local copy. if not, the central model belongs to the person who has the actual central model open (not a local copy) and nobody will be able to sync or save to the central model. The error lies with whoever opened the file through the file browser and not through revit's "open" dialogue. If you open a central model through the file browser, it opens the actual central model and doesnt create a local copy. Alternatively, if not central, you opened the file in read only mode (as someone had it open first), but this can't be the case, because the only way to own elements in revit is through worksets = collaboration = central model. SO 99.99999% the scenario explained above is the cause. You, or someone opened the actual central model and now ALL local copies are unable to sync with the file (because it is essentially in read only mode) and all local copies will lose sync. NB. DO NOT OPEN MODELS THROUGH THE BROWSER UNLESS YOU KNOW WHAT YOU ARE DOING...YOU CAN DESTROY AN ENTIRE COLLABORATIVE MODEL THIS WAY!

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Message 20 of 21

carlPAW5H
Participant
Participant

I just copy pasted this from my previous answer on this thread:

You (or someone) probably had the actual central model open and not just a local copy of it. You cannot have worksets without making a model a central model (FYI, so if there are worksets its a central model). Once someone converts a local model to a central model, the model should immediately be saved + synced (THIS IS A VITAL STEP MOST PEOPLE DON'T DO = ISSUES), CLOSED, and then reopened, forcing it to open a local copy. if not, the central model belongs to the person who has the actual central model open (not a local copy) and nobody will be able to sync or save to the central model. The error lies with whoever opened the file through the file browser and not through revit's "open" dialogue. If you open a central model through the file browser, it opens the actual central model and doesnt create a local copy. Alternatively, if not central, you opened the file in read only mode (as someone had it open first), but this can't be the case, because the only way to own elements in revit is through worksets = collaboration = central model. SO 99.99999% the scenario explained above is the cause. You, or someone opened the actual central model and now ALL local copies are unable to sync with the file (because it is essentially in read only mode) and all local copies will lose sync. NB. DO NOT OPEN MODELS THROUGH THE BROWSER UNLESS YOU KNOW WHAT YOU ARE DOING...YOU CAN DESTROY AN ENTIRE COLLABORATIVE MODEL THIS WAY!