SOS - Revit crash when loading in new families
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Hello!
Long time browser and user, first time poster. Not bad odds really, considering this is my first major issue. I am an Architecture student from Australia, currently finishing my final project for my studies - but I have hit a road block. Everytime I try to load a new family/component, either by using 'CM' keybind, or by pressing place component, Revit crashes. I have gotten it to the point now where I can get the component browser up, and I can place a component that is already loaded into the project - but whenever I go to load something new, it will load in, and then when I move the cursour out to the model space, Revit then freezes and crashes.
No dialogue about why, just says a fatal error has occurred and it needs to close - sometimes gives the recovery file option, sometimes not.
STEPS TAKEN SO FAR:
Audit - I have audited the model, no issues found there it seems?
Families purge - Exported all families and deleted ones that popped up with constraints etc.
Model purge - Purged unused from the model.
Hardware Accel - I have turned this on and off to see if there is a difference, which there is not.
Revit Journal.txt - I have been keeping track of what is written in the journals, but I cannot seem to find anything that explains the issue? (I will attach the most recent one)
The journal.txt did lead me to a ducting family that looked like it had an issue, which then I deleted the family from my project, and that made Revit let me open the CM command again without crashing, but still crashing when going to place a new component/family.
My PC specs are as follows as well (these are the University computer pool work stations):
Operating System: Windows 10 Enterprise 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
System Model: Precision 3660
Processor: 12th Gen Intel(R) Core(TM) i9-12900K (24 CPUs), ~3.2GHz
Memory: 65536MB RAM
Available OS Memory: 65224MB RAM
DirectX Version: DirectX 12
GPU: NVIDIA RTX A4000
If someone could please help me out, that would be so so so appreciated - this is absolutely doing my head in and I can't figure it out on my own it seems 😞
Thanks so much in advanace!
