Serial number and product key missing when activating a Moved Seat

Anonymous · ‎11-22-2020

Hello all,

Sorry if I don’t specify this right, but I’ll try my best. The company I work for recently bought another seat for Revit for a co-worker. When I go to locate the serial number and product key when Revit requests it during activation, I only get a "sign-in" where the serial number and product key should be listed. I’m already signed in and not sure why it’s not showing up. I’ve attached a screen shot of where I'm lost at.

ennujozlagam · ‎11-22-2020

try to contact autodesk techical support LINK and LINK and see if helps. thanks

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RobDraw · ‎11-23-2020

The Installation and Licensing forum would be a better place for this question.

Rob

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Serial number and product key missing when activating a Moved Seat

Serial number and product key missing when activating a Moved Seat

Serial number and product key missing when activating a Moved Seat