Revit Walkthrough export doesn't ask for codec and file exported is 0MB

Anonymous · ‎12-14-2018

I'm trying to export a walkthrough from Revit 2019, which used to ask me what codec I wanted to use as part of the process. Revit 2019 no longer asks me for a codec, and spits out a .avi file of 0MB which obviously cannot be opened by any codec. I have installed and made sure multiple codecs are up to date on my PC, but nothing has helped. Any ideas? Thanks!

cbcarch · ‎12-14-2018

Try installing/using this codec:

https://www.xvid.com/download/

Cliff B. Collins
Registered Architect The Lamar Johnson Collaborative Architects-St. Louis, MO

Anonymous · ‎12-15-2018

I have the same issue. I tried installing Xvid like you suggested but it still didn't work.

I'm using Revit 2019. These numbers show when I open the "About Autodesk Revit LT 2019":

19.0.0.405
20180216_1515(x64)

Anonymous · ‎12-17-2018

I tried using that codec too, so far no joy. Do you have any other suggestions?

Anonymous · ‎12-17-2018

I wanted to test if there was an issue with a clean install of Win 10 64-bit and confirmed there is no issue with exporting the walkthrough when using a clean install of Windows 64-bit.

Steps I tried:

I started a virtual machine (using VMware) and did a clean install of Win 10 64-bit (ISO downloaded from Microsoft).

Installed updates which updated Windows to version 1803.

Installed Revit LT 2019 and opened one of the example projects that is included in the installation.

Created a simple walkthrough and exported it and it correctly prompted me for which codec to use and the walkthrough video was created successfully (not 0MB anymore and was viewable).

I'll try to debug a little more to see why my existing Win 10 64-bit installation does not prompt which codec to use.

Anonymous · ‎12-26-2018

I was able to reinstall Windows 10 (without losing data and installed programs) using these instructions and the walkthrough now exports correctly (prompting for which codec to use).

Repair Windows 10 Install Without Losing Apps & Data

Anonymous · ‎01-02-2019

Between my last post and 12/31 something changed and walkthroughs no longer export correctly. I tried reinstalling Win10 like I did last time but the issue still persists.

I have found that in the Revit journal an exception is reported. No exception is reported when the walkthrough is exported correctly.

 Jrn.Data "AnimationExport_1"  _
         , 6.75000000000000, 5.06249999999991, 648 _
         , 486, 1
 'H 02-Jan-2019 12:43:35.990;   0:< 
 Jrn.Data "AnimationExport_2"  _
         , "..\..\..\..\..\..\Documents\Church Walkthrough Space.avi", 687, 690 _
         , 60, 2
 ' 0:< Containing transaction AnimationDlg_1,-1, contained transaction ViewerAnimator_1,-1, BUTO C++OB 
 ' 1:< ;PERF;MISC;FullUpdateGraphicCacheUpdater::updateAll() DBView3d id=388526: 513 elements need cache update 
 ' 3:< ::49:: Delta VM: Avail -29 -> 134177689 MB, Used +31 -> 967 MB; RAM: Avail -60 -> 1866 MB, Used +4 -> 931 MB 
 ' 3:< GUI Resource Usage GDI: Avail 9245, Used 755, User: Used 442 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11400). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11404). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11359). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11363). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 10362). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 10367). 
 ' 2:< ::49:: Delta VM: Avail -87 -> 134177603 MB, Used +85 -> 1053 MB; RAM: Avail -15 -> 1852 MB, Used +9 -> 941 MB 
 ' 2:< GUI Resource Usage GDI: Avail 9247, Used 753, User: Used 442 
 '  0.523846     3:<<<;PERF;MISC;drawing 
 ' 1:< ;PERF;MISC;FullUpdateGraphicCacheUpdater::updateAll() DBView3d id=388526: 513 elements need cache update 
 ' 0:< Exception occured when preparing the compressed stream.

Anonymous · ‎01-02-2019

Sometime between when I reinstalled Win10 and 12/31 the issue exporting of the walkthrough occurred again. I tried reinstalling Windows again but it didn't fix the issue this time.

I investigated the Revit journal files and found it reported "Exception occured when preparing the compressed stream." I checked on a different machine where the export works this exception was not reported.

Below is from the Revit journal:

 Jrn.Data "AnimationExport_1"  _
         , 6.75000000000000, 5.06249999999991, 648 _
         , 486, 1
 'H 02-Jan-2019 13:54:17.210;   0:< 
 Jrn.Data "AnimationExport_2"  _
         , "..\..\..\..\..\..\Documents\Church Walkthrough Space.avi", 655, 658 _
         , 60, 2
 ' 0:< Containing transaction AnimationDlg_1,-1, contained transaction ViewerAnimator_1,-1, BUTO C++OB 
 ' 1:< ;PERF;MISC;FullUpdateGraphicCacheUpdater::updateAll() DBView3d id=388526: 513 elements need cache update 
 ' 3:< ::41:: Delta VM: Avail -4 -> 134177359 MB, Used +27 -> 1281 MB, Peak +24 -> 1281 MB; RAM: Avail -17 -> 11461 MB, Used +29 -> 1324 MB, Peak +28 -> 1324 MB 
 ' 3:< GUI Resource Usage GDI: Avail 9238, Used 762, User: Used 442 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11400). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11404). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11359). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 11363). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 10362). 
 ' 3:< facetFaceWithSpecifiedAlgorithm is triangulating a long, thin face (face 10367). 
 ' 2:< ::41:: Delta VM: Avail -80 -> 134177280 MB, Used +76 -> 1358 MB, Peak +76 -> 1358 MB; RAM: Avail -85 -> 11376 MB, Used +77 -> 1401 MB, Peak +77 -> 1401 MB 
 ' 2:< GUI Resource Usage GDI: Avail 9239, Used 761, User: Used 442 
 '  0.404730     3:<<<;PERF;MISC;drawing 
 ' 1:< ;PERF;MISC;FullUpdateGraphicCacheUpdater::updateAll() DBView3d id=388526: 513 elements need cache update 
 ' 0:< Exception occured when preparing the compressed stream.

Anonymous · ‎01-09-2019

I have followed along to see if there have been any persistent solutions, but I haven't seen any yet. I wonder if there's anyway to renew the post to attract more minds to the issue at hand.

Anonymous · ‎01-10-2019

I've been working with Autodesk support for the last several days to debug the issue. The latest feedback that was provided did address the issue and allowed me to export a walkthrough (the "Video Compression" dialog box correctly appeared).

On my system the below two video codecs were causing issues and making the "Video Compression" dialog box not appear. I used InstalledCodec to disable these video drivers.

In InstalledCodec in the Options drop-down, deselect "Show Audio Driver" and deselect "Show DirectShow Filters" to only see the Video Drivers on your system. All the video drivers can be disabled and the "Video Compression" dialog box will still list "Full Frames (Uncompressed)" as an option. If the "Video Compression" dialog box appears (which should mean the export walkthrough issue is fixed) then you can enable some video drivers and identify which specific video drivers are the culprit.

ffdshow video encoder

Company: <blank>
Product Name: <blank>
File Version: <blank>
Filename: ff_vfw.dll

vidc.i420

Company: Logitech Inc.
Product Name: Logitech Webcam Software
File Version: 13.80.853.0
Filename: lvcod64.dll

GordonDraftingDesign · ‎01-31-2019

Thanks, and fixed disabling this codec.

vidc.i420 Driver - Video Yes 26/10/2012 5:42:24 PM Video Codec 13.80.853.0 Logitech Inc. Logitech Webcam Software 175,392 C:\WINDOWS\system32\lvcod64.dll vidc.i420 lvcod64.dll 26/10/2012 5:42:24 PM 26/10/2012 5:42:24 PM

Andy6640 · ‎10-23-2019

Yes, that did it. Mine was also the Logitech webcam driver.

PatCaron · ‎04-20-2020

Thank you so much!

I finnally fixed my problem. My Logitec Webcam Codec caused the same problem. Once I disabled "vidc.i420" using "InstalledCodec" software, Revit came back to normal. I didn't have this problem with the 2017 version of Revit.

Best regards!

ryanPYTZF · ‎08-11-2020

Thank you!!