Hi Everyone,
Revit LT 23, ThinkStation p620, Windows 10, AMD Threadripper 3955WX 16 core, Nvidia Quadro RTX 4000 8gb, 32gb RAM
tldr; I think the culprit is a complex family I imported of a sofa that has subtle curves on the couch cushions. These only display in fine detail view. In medium, the family is built out of extrusions. I can't seem to reproduce the crash behavior in medium, for now. I'm hoping this is the solution. When opened in the family editor, the fully complex fine detail model has no issues. My theory is Revit is having trouble with the complex geometry when it is imported into the project.
update: I confirmed this was correct after importing that sofa family from revit into rhino: the geometry was totally exploded and wierd. It was obvious Revit was not able to handle that level of complexity.
I thought I would share my experience with the last ~12 hours troubleshooting my model. It had been working fine, was mostly complete, and I was cleaning up the interior walls, stairs, etc. After a day I come back to it and it is crashing unexpectedly while zooming / panning in 3D. It does not generate an error report (CER). At first it may have given me the dialog "An error occured while drawing this view. Revit will now close this view..." I was able to save the model when it was stuck in this state, but I had to quit the program, it wouldn't open any after generating this error message.
That was so early in the saga I can't remember ... I didn't realize how protracted this would get. The standard behavior after that, reproduced probably 50 times, was a straight up crash, no warning, no CER, no freeze. Just about a 5 second stall with the model frozen on screen, and then the program quits. Always while panning / zooming in 3d, hidden line. I generated journal files from 117 to 173 below, all about 200kb, which shows how brief each session was. I have attached two of these below.
I am scheduling a call with Autodesk tomorrow to go over this. I'm hoping they can help me understand the journal files. I'll update if I learn more. This was the biggest issue I've ever had with the software, and a serious waste of time. I hope this might help someone else, and I'd love the insight if someone can shed light on the behavior I am describing.
Cheers.
Hank
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