Revit App store - cannot make purchase - anyone else?

[Anonymous]

I haven't been able to purchase apps on the Autodesk Revit app store for more than a month now. I really need to install a tool that use to be free (on previous versions) happy to pay because they are great tools, but the paypal option won't work and another pay option isn't available. Anyone else experiencing this? I thought it was just one app, but I tried another app today and same problem. I have emailed the authors of the app, but waiting on responses. any ideas?

When i try to pay, the link just times out.

[ennujozlagam]

maybe you can try refer to this LINK and try to contact them and see if helps. thanks

[Anonymous]

Thanks, yes I went to the same link before coming here. Not much luck the first time. I have since sent another email to try and resolve but was wanting to see if others had experienced similar issues to assist in my reporting. thanks anyway.

[Anonymous · Accepted solution]

Just thought I would close this out, should anyone else come across it. It appears the problem is on my end, perhaps something to do with my network, as none of my browsers let me in, however I discovered by chance I am able to access things smoothly on my iPad.