Revit 2023 Crashes on model upgrade

[shivraj.panaich]

Hi I have downloaded Revit 2023. 

Most of model upgrades for projects have worked seamlessly. A single project when trying to open the project loads the project but as its loading always crashes. 

Opening the file from file> open. Not by click and dragging to the application. 

If anyone knows what I can do to resolve this as I need access to this project urgently. 

Error report: 

Date/Time: 2022-04-13 15:09:40 +01:00
Application: Revit.exe
Error: Access violation - code c0000005 (first/second chance not available)
Crashed Module Name: StairRampDB.dll
Exception Address: 0x00007ffc1205fc92
Exception Code: c0000005
Exception Flags: 0
Exception Parameters: 0, 3c

Any advice or pointer in right direction would be of great help. 

Kind Regards

Shiv

[DarrenP]

can you open the file in the original version it was created in?

[shivraj.panaich]

@DarrenP  

Hi Darren it opens correctly in 2022 version just 2023 model upgrade appears to be the problem. 

[ToanDN]

Open the project in the original version, Audit, and take care of as many Warnings as you can, then try again.

By the way, why you need to upgrade a work-in-progress project, especially when you need to work on it urgently, to a freshly new version is beyond my comprehension.  

[shivraj.panaich]

@ToanDN 

Oh believe me learnt that lesson.... just got way to trigger happy with the new release 

[JasonKunkel]

If the Warning cleanup and Audit don't help, I would save all my RFAs out of the original model (rt-click on Families and Save... to get them all at once). Often a problematic family will cause upgrade issues. And sometimes if you try to export it from the project, it will throw an error, so you know that family is the problem. A bit of a longshot, but it's an easy thing to test so it doesn't waste a lot of your time.

[rudermann]

Would like to hear some more detail about the process you are proposing.
I have a model that was started in 2022 and is now upgraded to 2023 (can't go back to 2022).
It crashes after just a few operations.

[JasonKunkel]

Here is the help page on saving the families:

Save Loaded Families | Revit 2019 | Autodesk Knowledge Network

The Revit version isn't important. It's the same steps.

This will, one by one, save the loadable components out of the project. Sometimes Revit will find a family with an issue and it won't be able to save it. There should be a dialog that indicates something went wrong. Then you can identify the family that was NOT saved. That is the problem family. You can try deleting it from the project, or finding the original RFA, see if you can clean it up, then load it into the project and overwrite the bad one.

Not always a fix, but it's a pretty simple way to track down really bad RFAs.

[barthbradley]

Post your Journal File.  

=> %LOCALAPPDATA%\Autodesk\Revit\Autodesk Revit 2023\Journals

Also, if you want to go back to the 2022 version, all may not to lost.  You may still have a backup of the 2022 file.  Check it out.  

[rudermann]

Thanks all for your responses.

Come to find out it was not a model but Revit 2023 itself.

After opening different models they crashed it also. No warnings. It just disappeared.

Fixed it by clean uninstall and re-install.

No problems after that.

[craigjonnson]

Im experiencing the same issues. This happened since updating to the latest Revit 2023 update. A full clean uninstall and reinstall fixed the issue.

How to Complete a Clean Uninstall of Revit products | Revit 2023 | Autodesk Knowledge Network

[design01JDLPB]

Date/Time: 2023-04-24 10:29:43 +05:30
Application: Revit.exe
Error: CLR exception - code e0434352 (first/second chance not available)
Crashed Module Name: System.Configuration.dll
Exception Address: 0x00007ffeae2bfdec
Exception Code: e0434352
Exception Flags: 81
Exception Parameters: ffffffff80131902, 0, 0, 0, 7ffe877f0000
Managed Exception Type: System.Configuration.ConfigurationErrorsException
Managed Exception Address: 0x0000021a89efd4d0

[design01JDLPB]

Date/Time: 2023-04-24 10:29:43 +05:30
Application: Revit.exe
Error: CLR exception - code e0434352 (first/second chance not available)
Crashed Module Name: System.Configuration.dll
Exception Address: 0x00007ffeae2bfdec
Exception Code: e0434352
Exception Flags: 81
Exception Parameters: ffffffff80131902, 0, 0, 0, 7ffe877f0000
Managed Exception Type: System.Configuration.ConfigurationErrorsException
Managed Exception Address: 0x0000021a89efd4d0

[autodesk17072401]

Hi!

When I exported Steel Structure Project in Revit 2023 to Advance Steel 2023 but my project crushed and Revit Report are as below. How can I fix this error? I kindly request to help me. Please share yours advice or suggestion.

Date/Time: 2024-07-20 20:59:15 +06:30
Application: Revit.exe
Error: Unknown exception - code 0074c6dd (first/second chance not available)
Crashed Module Name: mso20win32client.dll
Exception Address: 0x00007ffe8925539d
Exception Code: 74c6dd
Exception Flags: 0
Exception Parameters: 1, 0