Revit 2023.1 not loading families

[donnia.tabor-hanson]

I have tried several ways to load some annotations and component families into 2023.1, and I am having no success. I have opened families and tried both the Load into Project and the Load into Project and Close options, and nothing happened except the tone I get when I pick in my Revit project. It is like an option is not happening, and I have to hit the escape button to get out. When I try to load a component with the Load Family option, I don't even get a dialog box.

I have checked this other thread from last January, and this is not the problem. At least the one comment will not fix my problem.

https://forums.autodesk.com/t5/revit-structure-forum/load-autodesk-family/m-p/11673869

[barthbradley]

Can you load Family into Project Browser via Insert Tab=>Load Family?  

[barthbradley]

what do you mean by: "nothing happened except the tone I get when I pick in my Revit project"? 

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[donnia.tabor-hanson]

nope

[donnia.tabor-hanson]

The computer tone is like I get when a message comes into Teams or an email comes in. I have to hit escape to continue in Revit.

[barthbradley]

Have you considered an Add-in as the culprit? 

 Help | How to disable add-ons for Revit | Autodesk