Revit 2019 Steel Connection Add-in error

Revit 2019 Steel Connection Add-in error

jframe
Participant Participant
760 Views
3 Replies
Message 1 of 4

Revit 2019 Steel Connection Add-in error

jframe
Participant
Participant

The 2019_0_1 install fails, we get this message:Hot fix install fail.JPGt

 

Title edited for clarity by @Viveka_CD

0 Likes
761 Views
3 Replies
Replies (3)
Message 2 of 4

Viveka_CD
Alumni
Alumni

Hi @jframe

 

The probable cause use of this error - "Error 1310. Error writing to file. Verify that you have access to that directory" is that you don't have necessary permissions to write into some system folders.

 

Solution:

  • Go to C:\Program Files
  • Right-click on Autodesk folder and click Properties
  • Go to Security tab
  • Click on Edit... to change permissions
  • In the new dialog window, click on Administrators and then check the box Full Control below. Then do the same for Users.
  • Click Apply and OK to apply changes. Then do the same in the remaining dialog window.

Repeat the above steps for each of the following folders:
  • C:\Program Files\Common Files\Autodesk Shared
  • C:\Program Files (x86)\Autodesk
  • C:\Program Files (x86)\Common Files\Autodesk Shared
  • C:\ProgramData\Autodesk
Note: If you cannot locate the folders mentioned,  enable hidden files and folders.
 
Let me know if this helps with your issue.
 

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

 

Regards,

 


 

0 Likes
Message 3 of 4

jframe
Participant
Participant
Had to change two other directories as well
0 Likes
Message 4 of 4

Viveka_CD
Alumni
Alumni
0 Likes