Revit 2019 Freezing
Are you by any chance working with a borrowed license off network?
@rchnorton wrote:
Yes, I am, I'm situated in a remote site office off the company network, checking out a licence is done daily via VPN connection. Revit 2018 didn't have this issue.
That is the issue I am fairly sure. This particular problem happened a few releases ago and then was tracked down and resolved. In 2019 for some reason there was a regression and the issue is occurring again. It has been logged with the licensing team, but I am not sure if there is a resolution yet.
Notes on the logged issue indicate you can manually kill the LMU.exe process via task manager in Windows and this sometimes helps the issue. (I am not sure what the LMU.exe process is exactly?) Or you can remain connected to the VPN.
Yeah sorry about the trouble this is causing you.
Reading through all of the notes on a linked case, where more work directly related to the problem is being done, it looks like another possibility you have to help lessen the effects of the issue is to turn off all connectivity on the computer having the issue once the license is borrowed. Do NOT connect to any wi fi or ethernet. Remain totally offline and the issue should not occur.
The original poster marked this as a solution. If they want to remove the designation they can. As mentioned above, this has been logged with the licensing team for a fix. I do not believe a fix has been delivered yet, I am not totally sure.
@Anonymous wrote:
Ah, ok. I'm new to the Autodesk forums. Where would be the best place to be notified when something like this has a release update or any more information comes out?
No problem.
This particular fix is a bit of a tough one to find out when it has been fixed. Typically a release for Revit has associated release notes and you have to look through the list to find the issue you are wondering about. Even that is not always straight forward because the issue you might be experiencing might not have a 1 to 1 relationship to a release note. You might see a release note like this for this kind of issue, "Improved stability of application when working with a borrowed license." Does the release note specifically say this exact problem is resolved? No, but it might be.
This actual problem has another issue in the fact the licensing team and licensing in general touches lots of products. So you will not see a Revit release note on this, you would have to really dig around (I am not even sure exactly where to look off the top of my head) to find fixes issued by them.
I can verify this issue has been logged and is being tracked because I watched one of our QA folks log the issue. When it will be fixed, I do not have a solid answer for that one. I am sorry.
