Revit 2018 Continues to Crash

Revit 2018 Continues to Crash

Anonymous
Not applicable
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Message 1 of 4

Revit 2018 Continues to Crash

Anonymous
Not applicable

My 2018 Revit Program is continuously crashing no matter what it is that I do. I will start to work on my project, and then it will just come up with a message saying 'an unrecoverable error has occurred, would you like to save a recovery file' and then it will crash.

 

I have tried:

- Re-starting and updating the computer

- Updating the Revit program itself 

- Going back to earlier versions of the project from a month ago

- Starting a COMPLETELY new architecture file with nothing in it

- Taking instructions from the autodesk help page with fixing the data

 

NOTHING has worked and I need this working as soon as possible for my projects

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Message 2 of 4

ennujozlagam
Mentor
Mentor

hello, if you have 3rd party software installed try to uninstall them and see if helps. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
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Message 3 of 4

Matt__W
Advisor
Advisor

@Anonymous, please review this AKN article for information regarding where to find any available product updates as well as information about how to install them. We want to make sure you have the latest updates installed.

INSTALL UPDATES, ADD-ONS, AND ENHANCEMENTS
https://knowledge.autodesk.com/customer-service/download-install/install-software/update-software/en...

 

If you have a single-user subscription, please install the LICENSE SERVER - HOTFIX which addresses intermittent crashes of 2018 products.
https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Product-crash-when-commu...

 

You may need to update your graphics card driver since it sounds like it's happening to any model.

 

UPDATE DRIVERS IN WINDOWS 10
https://support.microsoft.com/en-us/help/4028443/windows-update-drivers-in-windows-10

 

Lastly, could you please attach a copy of the latest journal file to your original support ticket for review?
REVIT: LOCATION OF JOURNAL FILES
https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 



Matt Wunch
Revit Subject Matter Expert/sUAS Pilot

Twitter | LinkedIn

AU2017 - Code Blue Dr Revit - How to Resuscitate Corrupt Revit Models

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Message 4 of 4

Viveka_CD
Alumni
Alumni

Hi @Anonymous

 

Welcome to the Autodesk Community! I see that you are visiting as a new member Smiley Happy

Please see AKN article: Revit Error: "An unrecoverable error has occurred ... no need to recreate recovery files." and try the solutions highlighted here.

 

Let me know if this helps resolve the issue.

 

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

 

Regards,

 

 

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