Revit 2017 not opening

[Anonymous]

Hi!  Revit was working fine, then all of a sudden it wont open. I cant get past the opening screen and a while empty box.  I have installed the plug ins and reinstalled Revit 3 times now.  Also, my work colleague is having the same problem.  Ideas?  

[Anonymous]

Try doing a windows system restore to the last date/time it was working. Then you can install plug ins one at a time. I suspect it could be a plug in that has caused this. I have had a similar issue before. Hope this helps. Good luck

[jitu1dange]

Can you provide more specific details what error is it showing? Maybe a screenshot of the error.

Have you performed a clean reinstall, removing all the installed files and folder from the installation directory and performing a registry clean up? Maybe this could help you.

If this doesn't fix the problem then you need to restore your windows back to the point when it was working perfectly fine. If you haven't created a restore point for the windows then I am afraid you need to format you OS drive and perform a clean Install again.

This may be due to some file error in windows.

[john.vellek]

Hi @Anonymous,

It appears that your escalated issue was closed. If this is not the case, then I suggest you do a clean uninstall and reinstall of your product. Instructions for the process can be found here.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[_Leonid]

The message you are trying to access is not available.

---

@john.vellek wrote:

Hi @Anonymous,

It appears that your escalated issue was closed. If this is not the case, then I suggest you do a clean uninstall and reinstall of your product. Instructions for the process can be found here.

Please select the Accept as Solution button if my post solves your issue or answers your question.

---

[Anonymous]

I am having the exact same issue. Why does this garbage software have so many issues? Why does it need to communicate with their moron webserver when I am trying to use predownloaded install packages.

Whoever writes software for this compan should be shot in the face.

I am having the same issue, the garbage program will not start, just a blank white box with an okay button pops up after the splash screen hangs for a few seconds, clicking ok just closes the program.

I hate autodesk, I hate autodesk users. I called this idiot company and used their automated system to schedule a callback and never got one. I have never dealt with such garbage software in my life. I have been dealing with IT issues for over 15 years.

[Anonymous]

Guys this new version of revit 2017 is not working right on windows 10. I have downloaded this version of the software from the official sight of AUTODESK...please help me out me with this issue of mine as soon as possible...

DHRUV HANDA

CONTACT:-dhruv0244@gmail.com OR +91-8567066065

[jitu1dange]

what issue are you facing? Could you provide a screenshot or some more details?

[Anonymous]

Hi!

I am facing a similar issue. My REVIT 2017 version does not open (please check attached picture). It freezes at this point. I tried uninstalling all Autodesk products and installing them again. REVIT 2015 and 2016 work fine without any issue but the problem persists with 2017 version only. I have Windows 10 on my laptop. Please help me fix this.

Thanks in advance,

Reshmi

[Anonymous]

Hi!

I am facing a similar issue. My REVIT 2017 version does not open (please check attached picture). It freezes at this point. I tried uninstalling all Autodesk products and installing them again. REVIT 2015 and 2016 work fine without any issue but the problem persists with 2017 version only. I have Windows 10 on my laptop. Please help me fix this.

Thanks in advance,

Reshmi

[Leonid_]

Issue Windows Error "Program has stopped working" upon launch of Revit 2017

Cause Windows Application Event Log shows:
Faulting application name: Revit.exe, version: 17.0.1081.0, time stamp: 0x57f609e1
Faulting module name: RevitDB.dll, version: 17.0.1081.0, time stamp: 0x57f606bd
Exception code: 0xc0000005
Fault offset: 0x000000000005236bb
Faulting process id: 0x303c
Faulting application start time: 0x0124163e54e5531
Faulting application path: C:\Program Files\Autodesk\Revit 2016\Revit.exe
Faulting module path: C:\Program Files\Autodesk\Revit 2016\RevitDB.dll
Report Id: e84713cf-ad56-11e6-829c-54ee750e70e6

Solution Have the user run regedit on their system and navigate to the following key:
HKEY_LOCAL_MACHINE->Software->Microsoft->Windows->CurrentVersion->Explorer->Shell
Folders
they should see a value named: Common AppData it should be set to something like C:\ProgramData
If it's not, have them set it to the above value.

[Anonymous]

I had a very similar issue. When I went to open up Revit 2017, it would simply just open up to the first page then say not responding. I then went to uninstall the program, however, it came up with "repair or reinstall" aswell. I clicked on it and then clicked repair. It restored the original data from the program and I was able to run Revit perfectly. Hope this helped

[luissaucedo]

Same issue. Revit was working fine, one day it just started. Revit is stuck at splash screen forever. 

Still no solution?

-no plug ins

-Revit '15 and '16 work fine

-Tried waiting all night (+8hrs) for revit to open: didn't work

-Tried repair: didn't work

-Tried reinstall: didn't work

-Tried uninstalling and doing a fresh installation downloading from autodesk page: didn't work

-thought it was a graphics issue and updated drivers: still not working

-did windows restore to last date it was working: nothing

What is happening? 

[Anonymous]

I did actually end up finding a solution. When you go to uninstall it, through programs and features, it has the option to repair or reinstall. Try both and see if it works.








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[Viveka_CD · Accepted solution]

Hi @luissaucedo

	Issue When you try to start Revit, you receive a program error or the Revit splash screen appears and disappears, and the program simply does not start.

	Cause A corrupt installation may result erratic startup behavior. This could be a result of a computer crash or the program not closing correctly. The error log, or the windows Event viewer, may also refer to mshtml.dll as being a crashing module.

To correct startup corruption issues, there are a few things to try.
First, empty your temp folder. 

1. Close open programs
2. Click the WIndows Start button
3. In the Run box type %TEMP% and press Enter (sometimes large number of temporary files in windows %temp% folder may be the cause - please clean this folder on a periodic basis)
4. Highlight the contents of the folder
5. Press [Delete] and confirm
6. If a message displays indicating a file is in use, click "skip"
7. When the delete is through, test

I suggest you uninstall the application once again,open Windows Explorer and delete the residual Revit folders, they should be clearly named and reside in these locations:

• C:\Program Files\Autodesk\
• C:\ProgramData\Autodesk\
• C:\Program Files (x86)\Autodesk\
• C:\Users\All Users\Autodesk\
• C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\
• C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

For additional information on REVIT 2017 crash see the discussion HERE

Let me know if you were able to resolve the issue.

Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted. 

[Anonymous]

The solution didn't work for me!!! Kindly help