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Revit 2017 Installation Failed - Installation complete.

Revit 2017 Installation Failed - Installation complete.

Anonymous
Not applicable
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Message 1 of 6

Revit 2017 Installation Failed - Installation complete.

Anonymous
Not applicable

When I download the  "Free 30 days Revit 2017" on computer windows 10 the files were in my computer systems and when your install

on your computer it would not totally have a complete installation.  Some products are failed to install.

Before I have an old computer and I was able to download the "free 30 days trial for Revit 2015?

Could you please help me.  Here's my email address:  gfcruz4@gmail.com.  See attached file.

 

Thanks. 

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1,244 Views
5 Replies
Replies (5)
Message 2 of 6

Darin.Green
Mentor
Mentor

That's because you're using the Install Now option which continues downloading as it's being installed. The best method is to download the software from the Autodesk Virtual Agent

Once there, use the Download Links option to navigate to the application you need to download.

NOTE: If there are multiple parts for the download, you'll need to click each part to download them, one they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.



If this information was helpful, please consider using the Accept Solution


Message 3 of 6

Anonymous
Not applicable
Hi David,

Thank you for your response. Still it would not open the Revit 2017 on my
computer. How do you go to " Autodesk Virtual Agent
"
while downloading?
Do I need to clean up all the Revit 2017 download files before I download
again this Revit 2017? I usually use this programs just for learning study
only ever since
I am download some of the autodesk program. Could you please give me a
specific step by step in
I am downloading on my old computer (I am using window 10).

Please let me know. Thank you for your time and considerations.


Regards,

George
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Message 4 of 6

Anonymous
Not applicable
Hi David,

Thank you for your response. Still it would not open the Revit 2017 on my computer. How do you go to " Autodesk Virtual Agent" while downloading?
Do I need to clean up all the Revit 2017 download files before I download again this Revit 2017? I usually use this programs just for learning study only ever since
I am download some of the autodesk program. Could you please give me a specific step by step in
I am downloading on my old computer (I am using window 10).

Please let me know. Thank you for your time and considerations.


Regards,

George
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Message 5 of 6

Darin.Green
Mentor
Mentor
Please upload your log file.

If the software is currently installing, stop the installation and use the virtual agent link in my previous post to download the installation files. Once those files are downloaded, you'll be able to install without the errors you're getting.


If this information was helpful, please consider using the Accept Solution


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Message 6 of 6

jitu1dange
Advocate
Advocate

 

 

Sorry to hear about the issue. Have you tried installing from the virtual agent (https://knowledge.autodesk.com/customer-service/account-management/software-downloads/previous-versi...).

 

It uses a different download and install method.

 

Before starting the installation, please uninstall your previous version of Revit if you have already installed. Clean up you registry using a registry cleaner.

 

Now go this website http://www.autodesk.in/products/revit-family/free-trial#

 

Sign in using your Autodesk account and follow the steps.

 

Make sure that your internet speed is fast, otherwise, the installation will get interrupted multiple time which may cause failure of the installation. Revit software file size is more than 3GB with all the material library and components if your internet connection speed is not consistent it may cause a problem.

 

And also make sure your drivers and windows are updated to the latest version before performing an installation.

 

I hope this helps!

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