Revit 2015 freezing

[Anonymous]

Revit 2015 do work perfectly on my pc with windows 10pro, but it started freezing after I reloaded it,even if it works and I try to minimize it while using it, import, export or pick any tool it will start to freeze and I will have to go to task manager to end. After experiencing this problem I formatted my pc again but it still the same. I have even try uninstalling nd reinstall many times, uninstalled all add-ins, i even uninstalled vray but it's still freezing, but higher version are working perfectly but I need that particular 2015. Pls I need ya'll help on this.

Thanks 

[Lance.Coffey · Accepted solution]

Thank you for the question @Anonymous and welcome to the Autodesk forum!

From what I’m seeing, Revit 2015 was not designed to work with Windows 10 (supported operating systems were Windows 7 and Windows 8/8.1).

If this was previously working with Windows 10, then I would expect that there has been some change to the system which is introducing this behavior. This could include a third party program / service which is interfering with Revit or an update to the Operating System, Microsoft .NET Framework, or Visual C++ redistributable which Revit depends on.

When you are reinstalling Windows, do you have any control on which build/version you are installing (if so, and if you have been installing the latest build, 21H1, one approach would be to install an older build like 1903)?

Also, could you attach a journal recorded when the hang up occur so we can check if there is useful diagnostic information contained within?

[Anonymous · Accepted solution]

Thanks for the reply