Revit 2015 crash on opening

[Yien_Chao]

Hi

We have a file that use to works fine until this afternoon... now no one can make a local file or create a new central file. I tried to check "verify", but it also crash.
I tried to link the file to new file, it crash.
I even tried to detach, check and update it to Revit 2016 and 2017, it crash!

First time i see this. Somebody experienced that before or have any solution??

[dzanta]

can you do an audit on the file (within the open dialog box)?

[Yien_Chao]

yes but it also crashed 😞

[dzanta]

can you go to a backup file from a previous date with IT support?...can you attach the file so I can try to look at it?  I am running 2017 version

[Yien_Chao]

does all Revit need to have the same built version?

[Yien_Chao]

oups sorry, i cannot share the file right now (property rights).

now, we were able to open it in the latest version of Revit 2015 (built R6)

Let's see if by uninstalling the older version solve the issue.

i'll let you know

thanks

[dzanta]

each user working on a revit project needs to be in the same version (2014, 2015, 2016, 2017, etc.)...not necessarily same build number...because with each version, there are always updates ur1, ur2, etc.

[Yien_Chao · Accepted solution]

well. we update the built to have the same on every pc (Release 2 Update Release 6)

and it works now.

Revit 2015 had so much issues, but we are "stuck" with this for the project.

thank you for you time dzanta!