Rendering in Cloud returns "The file could not be translated.-1" error

Rendering in Cloud returns "The file could not be translated.-1" error

Anonymous
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Rendering in Cloud returns "The file could not be translated.-1" error

Anonymous
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Hello,

I am unable to render in Revit Cloud on my Laptop. When I try to render in the cloud I receive this message,

“A problem occurred. The File could not be Translated. -1”

I am able to produce a regular rendering, but I receive this message when attempting to render in the cloud.

I used the same file and rendered an image in the cloud on a different PC, so I assume the file is not corrupt. I have also tried rendering in additional Revit files through the cloud on my laptop but the same error message pops up.

I have followed all the steps on the following link:

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

I have a Lenovo Yoga 3 (Intel Core i5 - 8GB Memory - Windows 10)

I am using Revit 2016.

A360 is downloaded on my laptop.

 

Please Help.

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