"A serious error has occurred. The current action has been cancelled"

"A serious error has occurred. The current action has been cancelled"

Anonymous
Not applicable
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18 Replies
Message 1 of 19

"A serious error has occurred. The current action has been cancelled"

Anonymous
Not applicable

Hi, I'm using Revit 2019 student version and have had no problems until now. Today, the error message popped up (see the attachment screenshot) when I tried to copy and paste a door. I've never had a problem copying and pasting doors or any other objects in my projects, but suddenly this message popped up when I tried to paste the door. 

Can anyone help??

Thanks

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6,259 Views
18 Replies
Replies (18)
Message 2 of 19

barthbradley
Consultant
Consultant

Happens to me sometimes. Most times I can continue working by pressing "No"  -- though, out of an abundant of caution, I do press "Yes' sometimes.  Revit then creates a "recovery" file. 

 

Is yours a reoccurring problem?

Can you cause it to happen?

Is it followed by the program shutting down?    

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Message 3 of 19

Anonymous
Not applicable
Hi, thanks for your reply. So far, it only happens when I try to copy and
paste objects. It started happening today, so I'm assuming something has
happened for it to suddenly occur. If I click "no", I can continue
working, and if I click "yes" Revit saves a backup version of my project.
It's just frustrating as I can't copy and paste anymore.

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Message 4 of 19

barthbradley
Consultant
Consultant

Yeah, something is wrong.  A couple of thing you can try: 1) Close and re-open the file with "Audit" checked; 2) Try a "Repair" through Windows by initiating Uninstall Program.  

 

p.s. You're not by any chance copying and pasting within a Group? 

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Message 5 of 19

Anonymous
Not applicable

Hi, how do I re-open the file with "audit" checked? Sorry, Revit is still fairly new to me. 

I'm just copying and pasting like normal. All other objects copy and paste normally, it's just the door for some strange reason.

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Message 6 of 19

barthbradley
Consultant
Consultant

Close and reopen the file via File=>Open and check this box at bottom of "Open" dialog box.  

 

Audit Open.png

 

Keep in mind though, this will only audit the file being opened for errors. If this problem you are having is happening across the board with every file, then auditing is not the solution.    

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Message 7 of 19

Anonymous
Not applicable

Thanks, I just tried it but the error message still pops up

 

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Message 8 of 19

barthbradley
Consultant
Consultant

if you would like to, you can post your file here for us to test.  

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Message 9 of 19

Anonymous
Not applicable

try right clicking what you want to copy and select Create Similar vs copy/paste.

 

 

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Message 10 of 19

Anonymous
Not applicable

Thanks, I have attached my file. The issue now seems to be when copying and pasting doors, windows and a select few items of furniture. 

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Message 11 of 19

Anonymous
Not applicable

Thanks, I have been doing that but I just prefer copying and pasting. Also, copy/paste allows me to copy elements between two different project files, which can't be done when creating similar. 

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Message 12 of 19

barthbradley
Consultant
Consultant

I'm not finding any errors using the Copy tool, Clipboard Copy/Paste or Create Similar. How are you copying and pasting?     

 

...nor do I have issues Copying and Pasting Door or Windows from your Project to another Project, which you mentioned above. 

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Message 13 of 19

musajanctrd
Community Visitor
Community Visitor

I have the exact same problem, any solutions?

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Message 14 of 19

abooth
Participant
Participant

I too am just starting to experience this issue inside of Revit 2019.2.2.

I also have Revit 2020 and Revit 2021 installed, but no issues there.

I tried uninstalling and reinstalling. The problem persists.

I have been using Revit 2019 for many months with no issue until recently. I have a call scheduled with Autodesk for tomorrow. Will update if I find a resolution.

Message 15 of 19

abooth
Participant
Participant

I fixed my copy/paste errors by completely uninstalling Revit 2019 and associated Revit 2019 software.

https://knowledge.autodesk.com/customer-service/download-install/remove-products/clean-uninstall

Step 4, I think was what did it. Removing residual files.

I did not do Step 3.

 

However, I believe I still have a bad model because many of the detail components are not displaying correctly and not updating when I change a parameter. I believe I may have corrupt families with in that an Audit hasn't been able to fix.

 

Message 16 of 19

marwan_m_m
Community Visitor
Community Visitor

any solution please i have the same .

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Message 17 of 19

Anonymous
Not applicable

I am using 2019.2.2 as well and just yesterday starting having this issue when copy/pasting 2D elements like filled regions and components, but lines are fine. Other people accessing my model are not having the same issue, and i even opened a blank file to create a filled region and copy/paste it and the error message still pops up. i fully uninstalled revit 2019 and reinstalled it and the error message still pops up. i think its a glitch with Revit because my file isnt slow and if i hit 'cancel' i can keep going back to my work. i just need the copyu/paste tool to work on all my details. has anyone found a fix to this? i am thinking maybe i didnt delete all associated files when i uninstalled initally and i am wondering if i should redo the whole process again, just takes a really long time. 

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Message 18 of 19

Q_Klerk
Community Visitor
Community Visitor

Revit 2019.2.2

Same problem here, out of the blue any copying will give a serious error. Mirror/offset/copy/rotate copy/array, you name it. none of these work anymore. Very frustrating...

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Message 19 of 19

s.borello
Advisor
Advisor

This has happened to me a handful of times... maybe restart your computer and try to use "create similar" CS command instead of copy paste. 

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