Pull Down Menus Not Working

[Anonymous]

Good afternoon,

Running Revit 2016 on Windows 10 and my drop down menus do not work. For example, in my properties browser I want to switch between phases, the drop down arrow does not show the list. I have to begin to type what I want to select. Same when trying to add a parameter during family creation. Have to click, then wheel my mouse to get the option to come up.

Any ideas?

Thank you in advance

[Anonymous · Accepted solution]

Revit 2018 and Windows 10 and this still seems to be an issue, but thanks to this thread I fixed by changing laptop display size to 100% to match external monitor. It would be nice if Autodesk could fix this issue so that laptop display size could be optimized.

[Corsten.Au]

Am facing this problem as well..

Usually I " Right Click " " Cancel" and then everything works fine..

looks like a bug..

[ra-da]

Yes that's exactly it!

I moved all my windows onto one monitor instead of spreading them onto two and now it works again.

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@Anonymous wrote:

Based on a couple other posts, I've narrowed it down to having a dual monitor setup. They work fine on one monitor, but as soon as I move it to the other monitor and go full screen they don't work anymore. If the window is not full screen on the second monitor I found that this happens: 

(sorry for the poor image quality)

Does anyone have any ideas?

-Scott

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thank you!

[Anonymous]

Thanks. The scale adjustment works.

[Viveka_CD · Accepted solution]

Hi All,

Please keep and eye on this article: Unresponsive drop-down menus or graphics issues when using multiple monitors with different display ...

Workaround:

1. Go to Windows > Control Panel > Display settings
2. Adjust the monitor scale and layout display settings - make sure to set the same value for each monitor in use (e.g. 100%, 125%, 150%, etc).

Regards,

[catherine_price]

The two screens causing this issue checks out for me as well - I moved Revit to my other screen and maximized it and it fixed the problem - thanks!

[suchi.burley]

As old as this thread is..it just helped out today! Thanks!

[johan_francke]

Hi Eric

I had the same issue with my laptop screen and my external (second) screen.

On my laptop screen all my drop down menus worked but on my second screen none worked.

I fixed the problem by changing my resolutions on both screens to be the same (1920 x 1080),

And my scale on my screens to the same scale (100%)

Hope this helps

Kind Regards