Problem with plotting in Revit 2018 - changes printer order

[Anonymous]

I'm having a different problem when plotting in the 2018. Here at the office we use 3 plans one over another to get de desired result, one in  hidden mode, other in the colr mode and other in the realist mode. when plotting in the 2017 the plot was fine, but now, in the 2018 Revit is changing the order of the plans Revit is putting the realist one under the others when it acctualy is the midle one.  in the monitor it seems fine, but once I make a pdf or plot directly to a plotter it changes the order! And in the plot preview too! Why? The WYSIWYG is not working anymore!

New tile: Problem with plotting in Revit 2018 - changes printer order

[Viveka_CD]

Hi @Anonymous

Sorry to hear that you are facing issue with the software.

Can you please confirm if you have the latest updates for your Revit version installed form the Autodesk Desktop App?

Regards,

[Anonymous]

Helo Viveka! I'm not sure, but I think we're using the latest version of Revit! We have just renewed our license last week and updated to the 2018. where can I see if I have the latest updates instaled?
tks a lot!

[Viveka_CD]

Hi @Anonymous

To make sure that the issue you are seeing is not something already fixed in one of the product updates, I would suggest checking the Desktop App to see if there are any Revit updates available. For information on using the Desktop App see the following article: About the Autodesk Desktop App

Note: If you are not able to download updates through the Desktop App, the following article has information on downloading updates through the Autodesk Accounts page: Install Updates, Add-ons, and Enhancements

Let me know if this helped to resolve your issue.

Regards,

[Viveka_CD]

Hi @Anonymous

Also, which PDF printer do you use?

Did you try with another PDF printer?

Regrds

[Anonymous]

Hello Viveka!

I have updated the Revit and the problem keep happening! And yes, I tried different pdf generators and even plotting direct to a ploter and the problems still happens! The problems can be seen in the plot preview, but when looking to the sheet in the monitor the draw seems fine, once in the plot preview and the order of the plans seem changed!

[Viveka_CD]

Hi @Anonymous

Thanks for getting back. Sorry to hear that this does not resolve your issue.

Can you share a screenshot, a recent journal, and Revit file? I can test your file and investigate further.

I can send you a private upload link.

Regards,

[Anonymous]

monitorplot preview

[Anonymous]

The first image is a screen shot of the sheet and the second one is when doing a plot preview! In the inferior left corner of the plot preview screenshot you can see the realist under the colored.

I can send you the file if you give me a private link! But I think it is very easy to reproduce the error! if you put 2 plans one above other, putting the realistic one above, revit will send the realistic under when plotting! Anyway giveme a private link and I can send you this file! The same problem happens with differente files and it didn't happen in the 2017 version!

Thanks

[Viveka_CD]

Hi @Anonymous

I've shared the private folder with you. Please upload journal, Revit file, screenshots, and printer configuration.

Let me know if you are able to access the folder.

Regards,

[Anonymous]

Viveka, I've just sent you the rvt file. The sheet where happens the problem is the ER-01 inside Ejecutivo!

Thanks!

[Anonymous]

Hi @Viveka_CD, anything about that problem? Thats a huge problem to our office! It didn't happen in the Revit 2017 and now its happening and there is no way  to go back to 2017. I undertand thats a program bug and I'm hoping Autodesk can fix it ASAP

Thanks a lot

[Viveka_CD]

Hi @Anonymous

Unfortunately, we haven't get to a result yet, so I will have to kindly ask you to wait a little more. Thank you for your understanding.

We are trying to identify what is causing this behavior. Thank you very much for your patience.

[Anonymous]

Thanks a lot Viveka!!!