Opening BIM 360 project file error: <filename> is corrupt and needs to be manually recovered

[sascari]

Hi,

I'm getting this error when opening a BIM 360 project. And now green bar is grinding SLOWLY (seems like it will take hours) to open the file. I've deleted the local cache/copies but it does the same thing. I'm not sure what is going on. Any advice is welcome.

Some of the things I've tried to do to remedy the situation:

1. Clear all cache (central & collaboration)

2. Cleared TEMP folder

3. Updated desktop connector to latest version (some linked files are through Desktop connector)

I have 140gb free disk space available on the HDD.

I am in the same spot. I still cannot open the BIM 360 file and I'm getting the same error: <file> is corrupt and needs to be manually recovered

I'm now opening file with the Audit option and it's taking forever. I'm also losing an entire day of work I can't bill clients.

[sascari]

After logging in to another machine I was able to open and sync the file. It seems that now I can open it without the same error. I still lost 2h of work time 😞