@Anonymoushello, which means you didn't install your templates and families properly. you should be seeing something like this when you load family please see attached.

you should follow this instruction on how to install your templates and libraries.

you cannot install from early version to latest version. you can copy the whole folder of templates and families but there will be an issue every time you load the family there will always be prompt message "the model is being upgrade" which i do not recommend.
try to open architectural template and see what happen
thanks
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