Hotfix gets to 33% then comes up with a dialogue saying the feature is on a network resource and asking for the location of RVT.msi. Install is on a standalone machine.
Install does not finish and displays error code 1603 - click on search for a solution and it comes up with nothing
The fact that the Revit hotfix is prompting for the original RVT.msi file does not indicate that there is a problem with the installer. This prompt means that at least one of the Revit installation files has been modified by an application other than Revit. In this event, the hotfix needs to identify which portion(s) of the Revit installation file have been modified to ensure that these changes are not removed during the installation of the hotfix. Without this check, Revit hotfixes would end up overwriting information from other applications and negatively impacting their functionality.
Please note that this is not new behavior for Revit or other Autodesk products. The introduction of the new Autodesk installer brought changes to which files were retained after products were originally installed. These changes were put in place because many customers wanted Autodesk installers to leave less data on their local hard drives after the installation was complete. Amongst the files that were no longer retained were the original msi files, which is why more individuals are encountering the prompt for the these files.
We understand that this is not optimal and we are working to resolve this issue in future releases. Until then, the best solution is to keep a copy of the original Revit 2022 installer from a browser download available. This would be similar to retaining the original CD/DVD in years past. I should also note that you do need the entire Revit 2022 installer and not just the RVT.msi file as the installation first needs to read the msi file and then locate the original version of the file(s) in question.
Tony Michniewicz
Autodesk Delivery Engineer
Tony, I have to agree with the previous points made here. I can charge clients $140/hr for my time, but will Autodesk accept an invoice for the time I spend trying to figure out what the installer is looking for, where I might find it since the program apparently can't find it either, and how to implement the fix? Somehow I doubt it. From my very small amateurish bit of programming, I can sympathize with the update logistics quandary you presented, but this is also an automated install inside the Autodesk App. If I need to go download the original install files from the website, why can't the Autodesk App handle that internally? Either downloading the msi file and figuring out the specific file to look at, or even simply prompting the user with something like "Do you want the app to download the entire install from the website to complete this hotfix? Otherwise, enter an alternate path below." That would at least let the individual user carry on with their work while the app does what it needs to do in the background. Working at a small firm often means wearing multiple hats, and the Autodesk App has been helpful in that I don't have to stop working on my engineering projects to put on my update monkey hat and go around installing updates on everybody's computers at our our small firm, at least for one of the 20 different pieces of software we need. But the workflow you're advocating seems to erase that benefit. Even without the Autodesk App, going through the website still recommends the direct install as the best, fastest option. So... the developer-recommended option can potentially be the worst install option when the (inevitable) hotfix like this comes out. Autodesk can paint this how they want, but I think this is still a program fail in any reasonable user's mind.
Also, I had saved a copy of the Revit 2022 install files to our local area network, and there is an RVT.msi file in there, but when I point the Autodesk App to that file, it gives me the message in the screenshot below. Again, another reason why this really should be program overhead handled internally, because everything on this end looks to me as a user like I've provided the app with what it wanted, but it's still not satisfied.
Apparently the issue is that the Revit installer can't recognize our network drive which is not having any problems outside of Revit. This time, instead of copying the path from Windows Explorer to the alternate location the updater asked for, I tried browsing for it and realized it doesn't see anything beyond my local hard drive. Our network drive shows up fine in Windows, and every other program is accessing project files off the network drive just fine. So I copied the RVT.msi file to my hard drive and it recognized it but said it didn't have sufficient privileges for several files. I copied the entire Revit 2022 install folder from our network to my C:\Autodesk folder and tried again, but now it doesn't give me the option of pointing it to the newly copied files (apparently it found them automatically once they were on the hard drive?). Instead it gives me the message below about insufficient privileges.
I just have to reiterate that this is IT type stuff here that the average user really shouldn't have to deal with, and generally won't know how to deal with, and often won't be able to deal with depending on how restrictive their company's IT policies are. Looking at a similar issue in the forum from the 2021 hotfix (https://knowledge.autodesk.com/support/revit/troubleshooting/caas/sfdcarticles/sfdcarticles/Uninstal...), the solution provided was for the user to go poking around in the Registry Editor (which probably makes most IT admins cringe) and then doing an 11 step process to get it working. And that's not even the solution for "system or IT administrators"!
