I cannot load family

[Anonymous]

Hi

I have all the necassery files for the family files. But they are rft. files. When ı click load family it allows me to load just rfa. and adsk. files

I cannot solve this problem.

[barthbradley]

An RFT is a Revit Family Template.  The RFT serves as a building block, containing the information that you need to start creating the family and that Revit needs to place the family in projects. 

https://knowledge.autodesk.com/support/revit-products/getting-started/caas/CloudHelp/cloudhelp/2019/...

[joe_keogh]

As @barthbradley  points out the Revit Family Template can't be loaded, it is a blank Family Template, your Libraries should be located here, C:\ProgramData\Autodesk\RVT 2019\Libraries 

[Anonymous]

It is already located there. Butstill not working. I face the same problem

[barthbradley]

Can you restate your issue then? Maybe we misunderstood you.  Walk us through what you are trying to do, step by step.  

[Anonymous]

This is the steps while i am tryin to open family files when I wanna add new windows or doors or etc.

[Anonymous]

part 2

[Anonymous]

But ı already hhave the files

[Anonymous]

part 2

[barthbradley]

As we have explained, you cannot and do not load rft's into Projects. Those are Templates used to create Families from.  You want to load rfa's. Those are the actual loadable Families.  

[Anonymous]

Ok. Now ıunderstood what my mistake is. My Library is actually empty. I have to download this firstly. 

Thank you for all 😄

[barthbradley]

2020 Content:

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/downloads/content/autodes...

[Anonymous]

now ı face this problem

[barthbradley]

Revit is telling you exactly what to do.  You're in an operation that is requiring you to load a specific category of family. Get out of that operation and use  "Load Family" , or open the family directly and use "Load into Project" in the family.