How is it possible for someone without permissions on the Arch Folder/Model becomes a borrower of a Workset?

[mhak.pazcoguin]

We have a project on BIM360 where a specific arch workset has someone as a borrower. This "borrower" is part of the structural team and is not part of the Arch team on BIM 360, not an admin and does not have any permissions to even view the model. The struc model is not linked to the arch model. Versions of Desktop Connector and Revit are all the same. Seems to only happen to one user and to one arch model.  Although we know how to relinquish/kick the user out, we don't understand how this is happening. 

[barthbradley]

Relinquishing worksets of a specific Revit user | BIM 360 | Autodesk Knowledge Network

[mhak.pazcoguin]

As per the original post, we know how to relinquish or kickout the user. What we want to know is what is causing this issue. 

User becomes a borrower of a workset that they don't have permissions to access/view/edit. 

[lucdoucet_msdl]

@mhak.pazcoguin 

While in the Revit model, check the synchronisation history under the Collaborate Tab | Manage Cloud Models. This will show all the latest synchronizations and would reveal if the user in question was able to open the model irrespective of the permissions you believe are locking them out. If they appear in the history, then you should look more closely at the folder permissions.

And by the way, I hope you have asked the user in question whether they opened the model first!

-luc

[mhak.pazcoguin]

Yup, just checked again, and the user is not on sync history. Also, the user is not even able to see the model either in Desktop Connector, BIM360 or Revit, as the folder is hidden for them, which is why we find this bizarre and want to know what might be causing it. 

[RDAOU]

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@mhak.pazcoguin wrote:

User becomes a borrower of a workset that they don't have permissions to access/view/edit. 

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@mhak.pazcoguin 

Users are not granted access to worksets..besides that the information you have provided and the mini-snapshot are not really relevant to the issue or at least doesn't help anyone diagnose the problem. How do you manage accesses, team/company/role/member&folders or (hopefully not) a mix? If you are mixing, he could have access to a certain model through his role while the structural team doesn't.

1. When did you notice that he is a borrower?
2. Did you boot the user and he reappeared as a borrower?
3. Is it always that Workset he is registered as a borrower on? or random Worksets?
4. You stated Structural/Architectural are not linked into one another, how do you share models between teams? consuming published?

If you are not certain and cannot figure out where the loop hole is...Remove that member out and re-add him

BTW you are on the Revit forum ... not the BIM 360 and not the Cloud Worksharing. 

[mhak.pazcoguin]

Permissions are all sealed tight. We checked that on BIM360. The user only has access to structural model and does not even see the arch folder that contains the arch model. So not a permissions thing. 

Started probably 2-3 months ago, the archs have messaged BIM Manager since then that someone from structural are on their model and showed the screenshot I posted. It seems to be the same model every time. No other person with the same exact permissions this user has, appeared as a borrower on any other arch model. Every time, BIM Manager boots the struc guy from the arch model. 

We will try to boot the user, see if it happens again. 

Thanks! 

[RDAOU]

@mhak.pazcoguin 

Assuming your BIM Manager is the Account admin...ask him to delete the member (entirely) then re-add him from scratch to the contacts/company/team/project... 

[RSomppi]

Shot in the dark here:

Are you copy/monitoring anything from the structural model?

[lucdoucet_msdl]

@mhak.pazcoguin 

As you mentioned that "The struc model is not linked to the arch model." in your original posting, I think the question by @RSomppi could be rephrased as: "Is the architectural model linked to the structural model through a BIM360 path and has the structure user tried to copy/monitor elements from the architectural model"?

-luc