Hob appears above countertop in 3D/section views but is below countertop in plan

[Anonymous]

I have a standard hob family and have it placed on top of a counter. In 3D views and in section, the hob appears on the counter, which is correct. However in plan view, it keeps appearing below the counter. I've been browsing the forums for 45 minutes now about this issue but can't seem to find a fix.

I've seen that its probably to do with visibility settings within the family, so I have been messing round with the settings/planes to see what might happen but haven't sorted it yet. 

I've attached some screenshots. The counter is only pulled halfway across the hob to show that you can see it below the countertop, yet it is indeed above it in plan.

Any help is appreciated!

[psmGBPVX]

Hard to tell without opening the family, but it looks as if the hob geometry has been turned off in plan and annotation/detail lines use to re-draw it, seen this a fair bit, I'm not a fan.

Try going into the model and selecting the hob geometry and clicking on visibility settings, making sure that the visible in plan is ticked, then see if that changes anything when loaded back into your main drawing.

[Anonymous]

Thanks for the reply!

This was the first step I took and can confirm that the box is ticked, but the problem persists. Haven't seen many other solutions apart from that on here.

[psmGBPVX]

Can you up load the model, or a model with the 2 problem families in it (the hob and the benchtop)?

[Anonymous]

Here's a model with the two families, set up similarly to how they're set up in the images above. Thanks!

[Sahay_R]

Try this family - what I did was give the hob a height parameter. Just enter the value of the countertop height.

The other solution would be to create this as a face based family. CTRL-C the geometry from this family and CTRL-V to a face based template (it may need to be generic model, since specialty equipment does not have a face based template).

[Sahay_R · Accepted solution]

@Anonymous - silly me, I went after the most obvious solution. For some reason, the hob wants to Cut the counter. So here's what you do - 

Modify>>Cut>>select the counter, then select the hob. 

This is what you will see - 

PS - the suggestions in my previous reply aren't too bad either!

[psmGBPVX]

Hi Both,

So after looking at the families, the problem actually lies with the counter. in the counter family there is a masking region over the worktop, which is hiding the hob. So when you use the cut tool as Sahay suggests the hob is cutting this masking region, so totally works that way.

If you didn't want to use the cut tool every time you add stuff or if you have problems with it in the future i would suggest deleting the masking region out of the worktop family.

Hope that helps.

#EDIT the model lines on the hob still appear to have the same problem even after masking region is deleted, so cutting the worktop seem to be the proper solution.