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Help system online doesn't work anymore

Help system online doesn't work anymore

giovanni.manfredini
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Message 1 of 4

Help system online doesn't work anymore

giovanni.manfredini
Observer
Observer
‎06-07-2023 08:45 AM

In Revit 2019, when I try to access to Help System online (F1), the following message appears:

"You are attempting to access the Help system while working offline; however, the offline Help content is not installed."

My internet line is working properly. Can you help me?

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Message 2 of 4

DarrenP
Consultant
Consultant
‎06-07-2023 08:54 AM

read this: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/When-accessing-hel...

DarrenP
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Message 3 of 4

giovanni.manfredini
Observer
Observer
‎06-07-2023 09:05 AM

Thank you very much for your answer.

I tried to reset Revit.ini file, as suggested by Autodesk Support, but it didn't help.

Can you help me further? Thanks

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Message 4 of 4

DarrenP
Consultant
Consultant
in reply to giovanni.manfredini
‎06-07-2023 09:14 AM

save this link: https://help.autodesk.com/view/RVT/2019/ENU/?guid=GUID-3FAF98F5-AD5B-4146-B503-FF9373571ABB

DarrenP
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