Getting error when saving as pdf with Acrobat Pro, reproducible with Revit 20 & 21

[georg_boehmDQSY6]

Hello, 

I was wondering if someone encountered a similar issue and might have insights on how to solve it.

We have a Revit-Project with all our floor plans as sheets. 

When trying to convert them to pdf via "Print" using Acrobat all but 1 work fine. I'm trying to understand what could different as compared to the others. I am not a Revit user, but work in our IT Support department.

When the print fails, it produces the following error:

%% ProductName: Distiller 1%%

%% [ Error: undefinedresult; OffendingCommand: imageDistiller ]%%

Stack:

-dict-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%% [ Warning: PostScript error. No PDF file produced. ] %%

It is reproducible on a 2nd machine with the same file, but with Revit 21, instead of 20.

Any ideas?

Thanks,

Georg

[jay_colcombe · Accepted solution]

I found a similar thread from a while back which appears to be related to an image i the title block 

Changing the Image from a *.png to a *.jpeg or *.tif appeared to resolve the issue

Solved: REVIT ERROR - Autodesk Community - Revit Products