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File corrupt when auditing

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johnd
1133 Aufrufe, 4 Antworten

File corrupt when auditing

I have a file that gives me the error " data in file .rvt is corrupt and needs to be manually recovered" when I attempt to audit it upon opening.  The file will open when the audit button is unchecked.  

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Revit_Whisperer
als Antwort auf: johnd

This issue can't be fixed by anyone except perhaps Autodesk if you want to send the file in to them...I also included a couple of links to some Autodesk pages for reference below.  

 

To keep up with production it's best to find a central back up that works or a working local file and make it the new central file.

 

If this is a workshared file, and the issue isn't related to low disc space, I would suggest that you find the most up to date, non corrupt local file and make it the new central file.  There are other options, this is just generally the quickest, but the other options on recovering a backup are in the link below if you prefer to try your other options.

 

After a new central file is in place, have all users delete or archive their current local file and it's associated backup folder before pulling a new local file.

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

https://knowledge.autodesk.com/support/revit-products/learn-explore/caas/CloudHelp/cloudhelp/2016/EN...

Nachricht 3 von 5
Jacob.westergaard
als Antwort auf: johnd

Hi,

 

Thank you for taking your time to write this in the forum, 

 

There are various reasons for file corruption, it's a general thing with all kinds of files. However, there are some areas that are more common than others, such as:

 

  • Read/write failure to the storage media.
  • Program crashes (especially when writing data to the RVT model).
  • An add-in that modifies elements in ways not possible or desired through the normal UI.
  • Untested operations or series of operations (e.g. cancelling a synchronize, or using the Undo command after synchronizing).

Throughout the lifespan of Revit 2015 we have 14 updates where each one of them contributes to a functioning product. So if you haven't already, I would check that every single user is running the latest version and this applies to all our products - the Autodesk Desktop App will notify you every time there's a new update - it will be the same for whatever release you may be using. 

 

Note: Updating will not correct already corrupt files. 

 

As to you specific file, if you want I would be more than happy to go through the file and correct whatever might cause conflict.  

 

I will just need you to confirm and I'll send you a link to a folder where you can upload your file. 

In any case let me know how you would like to proceed, 

 

Thanks again, have a great week, 


Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services
Nachricht 4 von 5
Anonymous
als Antwort auf: Jacob.westergaard

Jacob, 

 

I have a similar problem, but with Revit 2017. I am currently working for an office and we split our project into multiple files in order to keep it manageable and the file size down. I currently have one file for structure that seem to consistently find a way to corrupt itself. Originally we detected there was a corruption and it was fixed, after being away from the project for a month upon return I have found that it is corrupt again, but only when you open it with the audit option selected. Originally I thought this was due to CADs linked in, however after the first encounter we removed all CAD files from the file. Can I please send this to you to also have a look?

Nachricht 5 von 5
Jacob.westergaard
als Antwort auf: Anonymous

Hi Frank, 

 

Thank you for writing, 

 

You are of cause more than welcome to send the file, you can send me a link in a private message then I'll make sure to look at it as soon as possible, If you do not know any file sharing sites you can use a service like Wetransfer, 

 

Best Regards,


Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services

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